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How Verified Refurbished works: smartphones
Verified Refurbished by Back Market means refurbished smartphones that have been inspected by industry professionals.¹
Battery health that meets industry standards
Device guaranteed to have minimum 85% battery health with 100% charge capacity.
Clean slate
Factory reset data scrub (behind the ears, and then some).
No red flags
Device not locked, stolen, or fraudulently sourced.
Tested and checked by industry professionals
Guaranteed 100% functional, backed by 1-year warranty and free 30-day returns.
92% less CO2 emissions than new²
Better for the planet. Period.
What does it look like?
Your device is 100% functional regardless of its appearance.³
Tested. Perfected. Refurbished.
Refurbished smartphones that pass a minimum 25-point inspection, conducted by industry professionals.
This includes pressing the button and making sure that they open the right functions (volume, lock screen, etc.)
This tests that SIM cards and memory cards are correctly read by the device, and any trays or slots to insert or remove the card works properly.
Devices undergo a factory reset, which means that data is securely erased to original manufacturer settings.
Chargers, including the connector(s) and cord(s), are inspected for damage and that the plug is compatible your country's sockets. (Please note: Not all refurbished devices come with chargers).
Refurbished devices are unlocked from any previous protection systems set by the previous owner, or third-party accounts or software (e.g. user accounts, passwords).
This tests that the GPS and positioning system are accurate and working.
All cameras are inspected for functionality, image capture and quality. This includes video conferencing.
This includes checking that sensors for distance, camera aperture, brightness, laser measurement, and heartbeat are working correctly and accurately.
This includes testing that Touch IF, Face ID, ID sensor, and voice recognition are working correctly and accurately.
This tests that the WiFi and Bluetooth functions are working correctly and accurately.
The IMEI serial number on a device is checked to see if it has been blacklisted and if the device configuration (like color and capacity) match manufacturer settings.
This tests for water damage by inspecting the oxidation indicator within the device.
Refurbished devices are checked to ensure that the flash and other indicator lights work properly.
Speakers and microphones are inspected and calibrated so that they capture and play sound correctly.
Ports, like those used for headphone jacks, USB, ethernet, are inspected for functionality.
Refurbished devices are checked to determine if they are locked or unlocked to a phone carrier.
Battery health is assessed to meet battery health and capacity requirements. Batteries that do not meet requirements will be replaced.
Mechanical parts like screws, case, frames, and others are check are genuine or compatible parts. If compatible parts are found, they are tested to ensure that they function as well as genuine parts.
If compatible parts are used during refurbishment, these parts are tested to ensure that they have the same performance as genuine parts.
On-screen visuals are tested to ensure that there are no defects like stains, dusts, and discoloration from burn-in.
Other features specific to this device are checked
Buttons
SIM and/or memory card reader
Data deletion
Chargers and/or cables
Unlocking
GPS and/or positioning system
Cameras
External sensors
Biometric sensors
WiFi and Bluetooth
IMEI serial number
Oxidation
Flash and indicator lights
Mics and speakers
Input and output ports
Phone carrier
Battery health
Mechanical parts
Parts compatibility
Screen
Other features specific to this device
Buttons
SIM and/or memory card reader
Data deletion
Chargers and/or cables
Unlocking
GPS and/or positioning system
Cameras
External sensors
Biometric sensors
WiFi and Bluetooth
IMEI serial number
Oxidation
Flash and indicator lights
Mics and speakers
Input and output ports
Phone carrier
Battery health
Mechanical parts
Parts compatibility
Screen
Other features specific to this device
Buttons
SIM and/or memory card reader
Data deletion
Chargers and/or cables
Unlocking
GPS and/or positioning system
Cameras
External sensors
Biometric sensors
WiFi and Bluetooth
IMEI serial number
Oxidation
Flash and indicator lights
Mics and speakers
Input and output ports
Phone carrier
Battery health
Mechanical parts
Parts compatibility
Screen
Other features specific to this device
This includes pressing the button and making sure that they open the right functions (volume, lock screen, etc.)
This tests that SIM cards and memory cards are correctly read by the device, and any trays or slots to insert or remove the card works properly.
Devices undergo a factory reset, which means that data is securely erased to original manufacturer settings.
Chargers, including the connector(s) and cord(s), are inspected for damage and that the plug is compatible your country's sockets. (Please note: Not all refurbished devices come with chargers).
Refurbished devices are unlocked from any previous protection systems set by the previous owner, or third-party accounts or software (e.g. user accounts, passwords).
This tests that the GPS and positioning system are accurate and working.
All cameras are inspected for functionality, image capture and quality. This includes video conferencing.
This includes checking that sensors for distance, camera aperture, brightness, laser measurement, and heartbeat are working correctly and accurately.
This includes testing that Touch IF, Face ID, ID sensor, and voice recognition are working correctly and accurately.
This tests that the WiFi and Bluetooth functions are working correctly and accurately.
The IMEI serial number on a device is checked to see if it has been blacklisted and if the device configuration (like color and capacity) match manufacturer settings.
This tests for water damage by inspecting the oxidation indicator within the device.
Refurbished devices are checked to ensure that the flash and other indicator lights work properly.
Speakers and microphones are inspected and calibrated so that they capture and play sound correctly.
Ports, like those used for headphone jacks, USB, ethernet, are inspected for functionality.
Refurbished devices are checked to determine if they are locked or unlocked to a phone carrier.
Battery health is assessed to meet battery health and capacity requirements. Batteries that do not meet requirements will be replaced.
Mechanical parts like screws, case, frames, and others are check are genuine or compatible parts. If compatible parts are found, they are tested to ensure that they function as well as genuine parts.
If compatible parts are used during refurbishment, these parts are tested to ensure that they have the same performance as genuine parts.
On-screen visuals are tested to ensure that there are no defects like stains, dusts, and discoloration from burn-in.
Other features specific to this device are checked
We’re more than just smartphones
Verified Refurbished by Back Market
Tablets
Gaming consoles
Smartphones
Laptops
Smartwatches
