Renew Laptops LTD's customer reviews

BackMarket recommended by my IT Manager when I needed to hand back my MacBook Pro on retirement and needed something to replace it for personal use. Use of the site was amazing - so easy to filter down to what you actually need and still have choices about various options. Order was really straightforward and MacBook Air arrived in just a few days. Immaculate condition - feels and looks brand new, although just went for 'good' condition. Couldn't be happier. Transferred everything I needed and set up incredibly quickly. Highly recommend!

Really satisfied and would recommend this seller I ordered a MacBook Pro in good condition and it came looking clean (almost new) no scratches, keyboard was clean and speakers were all clear. Battery health was excellent. This is my review after just receiving the MacBook Pro I will update after a month or so of usage.

The Macbook itself works perfectly. There was a bit of a mixup with the charger included- but I have no complaints, only praise for how that was resolved by Back Market's customer care team. I'm very happy with the purchase!

Brilliant quality laptop and service. Never considered refurbished items before now but am very impressed. Would recommend and will return for more items!

Thank you. All good but somethings I have not conquered re set-up and copying things over from existing MacBook Pro to the this Air to take travelling. Eg can I copy 'Vellum' over to new Mac? And how do I copy over email accounts without having to unravel passwords!! But none of that takes away from my satisfaction with the machine you have sent me. Thank you.

Everything good with the MacBook But the SSD IS NOT 256 it shows me that it’s 245 Which is annoying for me as a student that needs every one, which annoyed me so much cause the MacBook is perfect. Hope i get it replaced in no time cause i need it.

I ordered this laptop with a few doubts in my mind but hoping for the best. I was basically counting down the days till I received my laptop. it even arrived a day earlier. I have finally gotten this today and all I can say is WOW! This laptop basically blew my mind. No scratches, dent or anything. The battery is amazing and the seamless operation, whoosh! If you're looking for a sign to get a laptop from them, this is it. This is my first time purchase but I'll definitely be considering BackMarket for my future gadget purchases, thank you for such a seamless and amazing experience! :)

Bad news before the good news, The packaging massively let the experience down, it came in a back market branded box (no original Mac box in sight even at excellent condition) the Mac was then slid into a cardboard slot which is integrated into the top of the cardboard box, no plastic or paper wrapping, just a naked Mac loosely held between two pieces of cardboard, you’d think when you pay such a price for these high end machines there would be some attention keeping the Mac safe The Mac itself was incredible! Received the spec I ordered and it was listed as excellent…one word…WOW! No signs of use at all, not even around the ports where they are prone to some form of contact rubbing/grazing! Even the feet at the bottom of the Mac were pristine! Seriously impressive, and that didn’t stop there, I was taken back when I saw battery capacity stating 100%!! Ended on a high after a lacking unboxing experience To note: not an official Mac charger in the box

I bought a MacBook Air via BackMarket for a good price. It arrived promptly and in great , as new condition. My second purchase from BackMarket and I will confidently use them again. A great buying experience.