Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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1,674 verified reviews in the last 12 months.
Olaf B.
Purchased on the 10 December 2024
The computer arrived within 48 hours in Spain. Perfect packing, goods as announced in perfect condition. Works just as hoped for. Will shop with Back Market again. (Happy)
Reviewed in Ireland on 12 December 2024
Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - EnglishEduardo B.
Purchased on the 23 December 2024
Product was great and delivery so fast!!
Reviewed in Ireland on 13 January 2025
HP ProBook x360 435 G7 13-inch Ryzen 3 4300U - SSD 256 GB - 8GB QWERTY - EnglishAlvina N.
Purchased on the 6 November 2024
the customer service of Back Market are so nice, replied me all my question within one day.
Reviewed in Ireland on 9 December 2024
Dell Latitude 5290 12-inch Core i7-8650U - SSD 512 GB - 16GB QWERTY - EnglishKarthik P.
Purchased on the 26 January 2025
received totally different product with completely different specs.
Reviewed in Ireland on 28 January 2025
Dell Inspiron 5482 14-inch Core i5-8265U - HDD 1 TB - 8GB QWERTY - EnglishHenry A.
Purchased on the 9 October 2024
Product conforms, delivered with its HP keyboard and a new stylus, a few scratches on the shell of the computer slightly visible on the shell and keyboard. The only downside that made me take off one star was a nice scratch on the touch screen, which you can feel when you touch it. The product is of very good quality for a refurbished, attention for those who would like, powerful computer but energivore in battery.
Reviewed in France on 9 December 2024
HP Elite x2 G4 13" Core i7 1.9 GHz - SSD 512 Go - 16 Go AZERTY - FrançaisGraham E.
Purchased on the 19 December 2024
I was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?
Reviewed in United Kingdom on 17 January 2025
Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 128 GB - 8GB QWERTY - EnglishFrédéric J.
Purchased on the 16 December 2024
Very good product, well designed, good quality and pleasant to use. The reconditioned products are much more interesting than I thought and I do not regret my choice. Frankly, I recommend it!
Reviewed in France on 28 December 2024
Microsoft Surface Pro 5 12" Core i5 2.5 GHz - SSD 256 Go - 8 Go AZERTY - FrançaisFabio R.
Purchased on the 26 November 2024
Trying to reduce my environmental impact and save some money, I decided to try Back Market to buy a new Surface. Attracted by the competitive prices and the chance to give an electronic device a second life, I opted for a refurbished Surface 6 Pro. The packaging was very accurate and the Surface is practically comparable to new apart from a few scratches on the body that do not affect functionality. Overall, I am very satisfied with my purchase from Back Market. It's a great alternative for those looking for quality technology products at an affordable price and want to help reduce electronic waste. I would definitely recommend Back Market to anyone looking for a new smartphone or tablet.
Reviewed in Italy on 17 December 2024
Microsoft Surface Pro 6 12" Core i5 1.7 GHz - SSD 256 GB - 8GB Senza tastieraGonzalo S.
Purchased on the 13 November 2024
The product is in perfect condition, it really looks like it came from the shop and not a refurbished one, it arrived spotless and clean. The product works perfectly so far and I am delighted with it. I have received my order almost a week later than expected. I recommend it 100%.
Reviewed in Spain on 9 December 2024
Lenovo ThinkPad Yoga 370 13" Core i7 2.7 GHz - SSD 240 GB - 16GBCarlo B.
Purchased on the 25 October 2024
Arrived in excellent condition, works very well. Keyboard, pen and case can easily be taken separately, and by opting for compatible products I saved a lot on those too. Note of merit: it arrived with 11 pro, unlike the normal versions on sale, it was probably a company product then reconditioned.
Reviewed in Italy on 9 December 2024
Microsoft Surface Pro 11 13" Snapdragon 3.4 GHz - SSD 256 GB - 16GB Senza tastiera