Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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10 verified reviews in the last 12 months.
Julien B.
Purchased on the 14 November 2024
The screen has a lot of scratches, but nothing really annoying; the touchscreen is sometimes unresponsive, which means that you sometimes have to lock and then unlock it using the analogue button; the microphone is faulty, which means that you have to make calls using the speakerphone or a hands-free kit, but this seems to be a common problem with this model; apart from that, the product is as advertised, I'm very satisfied and I received it very quickly!
Reviewed in France on 11 December 2024
Sony Xperia XZ2 Compact 64 Go - Noir - Débloqué - Double SIMPatrick M.
Purchased on the 18 August 2024
Hello, I'm a regular visitor to this site and I've never been disappointed by my purchases. Once again, I've just bought an Xperia xz2 compact and I'm very happy with it. Unfortunately I've discovered that the rules have changed. I would have preferred to choose at least one in France rather than one in Estonia 2400 kilometres away. Too bad for the carbon footprint.
Reviewed in France on 9 December 2024
Sony Xperia XZ2 Compact 64 Go - Argent - Débloqué - Double SIMPaul M.
Purchased on the 4 November 2024
Great phone and fast service to get it. Very good condition I'm just disappointed with the battery which lasts very little time, you have to recharge it very regularly.
Reviewed in France on 9 December 2024
Xperia XZ2 Compact 64 Go - Noir - DébloquéGregor B.
Purchased on the 24 March 2024
Another great compact Sony, top delivery too. However, I had overlooked the headphone connection in the specifications
Reviewed in Germany on 9 December 2024
Xperia XZ2 Compact 64GB - Schwarz - Ohne VertragFrançois L.
Purchased on the 5 February 2024
RAS, no problem with BackMarket. The products arrive on time and as expected.
Reviewed in France on 9 December 2024
Sony Xperia XZ2 Compact 64 Go - Noir - Débloqué - Double SIMKari K.
Purchased on the 19 November 2024
The phone works well, I am happy with my purchase
Reviewed in Finland on 9 December 2024
Sony Xperia XZ2 Compact 64GB - Hopea - LukitsematonThierry R.
Purchased on the 20 October 2024
A great replacement for my previous smartphone, which was broken.
Reviewed in France on 9 December 2024
Sony Xperia XZ2 Compact 64 Go - Noir - Débloqué - Double SIMJavier P.
Purchased on the 30 January 2024
After 2 months of using the phone the microphone failed, I sent it for repair and they told me that it works perfectly. They sent it back to me without giving me the shipping number. I was not at home when they tried to send it and now according to them it is in a warehouse 100 km from my house and I cannot locate it because I do not have the shipping number.
Reviewed in Spain on 9 December 2024
Sony Xperia XZ2 Compact 64GB - Plata - Libre - SIM dualJean yves G.
Purchased on the 5 March 2024
So far it's working, but the touch screen is a bit temperamental. OFTEN, AS SOON AS I TOUCH THE SCREEN, SEVERAL WINDOWS OPEN. WATCH OUT THEN BUT 'I THINK that the touch screen has a small problem.
Reviewed in France on 9 December 2024
Xperia XZ2 Compact 64 Go - Noir - DébloquéH. georg R.
Purchased on the 3 March 2024
Simply calling strangers by their first name is more than disrespectful behaviour. And I'm not the only one who feels that way.
Reviewed in Germany on 9 December 2024
Sony Xperia XZ2 Compact 64GB - Silber - Ohne Vertrag