Customer reviews for Refurbished MacBook Air

I don’t think this is the seller’s fault, it’s 100% Backmarket. The laptop arrived with a fake charger that was not Apple. It stated this nowhere on the website when I was buying, but when I contacted Support they refused to help or even address my concern - I asked multiple times specifically for the agent Kaan to help with this and was ignored. On top of that, the charger included the wrong plug for my location. Again, I think it’s Backmarket’s responsibility to have researched the country they’re selling in and make sure that the products sold are correct. They issued a ‘credit’ for this that doesn’t even cover the amount it will cost me to buy a compatible plug, not to mind an Apple charger. Absolutely shocked how awful the customer service was - not even willing to acknowledge the issue let alone provide any solution

Backmarket are truly impressive with their top of the line product selections! Extremely quick delivery & amazing product! I got a Mac book Air and it’s just like a new Mac! I will definitely buy from them again! Highly recommended!!

I recently purchased a MacBook listed as being in “excellent condition” and I couldn’t be happier with it. The device arrived well-packaged, and its appearance exceeded my expectations—minimal signs of use, no visible scratches, and a pristine screen. Performance-wise, it runs smoothly with no issues, and the battery life is excellent. It feels almost brand-new! Overall, I’m very impressed with the quality and would highly recommend buying from this seller.

MacBook arrived ahead of schedule and in excellent condition. Chose the condition "Good" and was very impressed, no obvious signs of wear and tear and definitely operates like new. 100% would recommend BackMarket based on this.

I am delighted with my Mac refurb, it feels and runs like a brand new one , recorded my podcast seamlessly , was really impressed with the service / cost / packaging , thank you

Brought as a present for my wife and she absolutely loves it. Seems to work really well. Only one little dent on the outside and the rest of the machine looks perfect

Product arrived on time and in good condition. Besides a few scratches on the front, it’s exactly what I wanted. Would recommend highly

Very happy so far with the apple laptop

The laptop is good now ..but the keyboard is little bit old looking but all over its good ..nice delivery😎