Customer reviews for Refurbished Dell XPS

This is the third time I am buying from the site , so far happy with the service and items.A+

that Very good laptop for price. I am happy , just a hard to figure aut french keyboard

Was so easy dealing with back market. They kept in touch until laptop arrived . Service excellent.

Laptop is great but the charger doesn't work so now I need to buy a charger and the laptop was already expensive enough

Overall is a good computer. All functional, the battery almost like new.

Fast delivery and arrived in very good condition but no battery life. I even thought it was faulty at first because when I switched it on it went straight off. It has to be plugged in all the time, which is fine for my use at the moment, but it's still a shame, even though it's refurbished. I understand that some people prefer to buy new to avoid this kind of problem but unfortunately I don't have the budget.

So far, we're very happy with our purchase. The laptop is exactly as described. The refurbisher included a technical data sheet with the test results, which is a sign of seriousness and confidence. What's more, delivery was extremely fast.

I ordered this computer for my first experience at Back market, and so far I'm not disappointed, very fast and careful delivery. The computer seems to me to be as good as new, it runs very well, only faults: it heats up a lot, and the battery seems to have been changed (not too surprising for a refurbished one) but its condition sometimes seems incorrect, the percentage and time of use remaining are constantly changing, so I don't know if it's faulty but in any case it's a bit strange. Otherwise no problem, delivery service accessible and responsive. I'd definitely recommend it.

The laptop was in excellent condition and arrived quickly. There was a good selection to choose from and the whole process was really easy. This was my first time purchasing a reconditioned laptop and I would definitely do so again from Back Market.