I was delivered a 1TB hard drive instead of the 2TB requested. The discussion to resolve the "problem" went perfectly well: I was refunded the difference between the two products without any discussion, and I kept my 1 TB, which is perfect. Very good communication and no headaches. Thanks again.

order arrived very quickly. the drive makes a noise. there is no cable supplied with it. there is only about 400gb instead of 500gb. thank you for the fast delivery. See in time if it resists.

The good: The parcel arrived quickly after the order was placed, was handed over to the caretaker, was well packaged and the DD seems to work. The bad: No invoice either in the parcel or on my online account, just a "receipt" that doesn't mention the warranty. And when I want to print the online order page, which does mention the warranty, the format is awful, you can't print it - and it's the warranty that's hidden? I think it's compulsory in France to provide an invoice in due form. Another thing: consider the 'right-click to open a new tab' on all functions, it's so much more practical!

Another great purchase from Backmarket. I needed a drive to store photos and digitised cine film from my childhood in the 1960's so I can bore my grandchildren with how much better things were in the olden days. This is the perfect "nostalgia diary" and good value too...important now I've reached my "bus pass" era...

The box looks like new, I haven't checked the brand of HDD inside, but it works correctly, all delivered in a new box with its cable, for the moment everything is OK. And thanks for the fast delivery.

I should have received my parcel at home in exchange for a 6-digit code, which I never received! As a result, the deliveryman left the parcel at a relay point, where only a piece of ID was required. Well... It's not a big deal, but I'm still surprised by the 'lesser security' at the relay point. So why am I asked for a code when it's at home, and why isn't my ID enough? Mystery, mystery...

bonsoir encore votre service après-vente ça va nickel c'est sérieux et rapide. mais certains vendeurs je renvoie l'objet à moi et mes frais à moi ils sont de mauvaise foi 😬. avant quand je recevais un objet je le test nickel l'appareil photo par exemple j'ai donné une super note de suite je vais être un peu moins cool maintenant 😅

Everything went very smoothly. Order received quickly and in good condition. The external hard drive works very well. It's as good as new! Thank you

Exactly what I was hoping for, an external hard drive that you just plug into a USB port and it's up and running straight away.