Customer reviews for Refurbished Samsung Galaxy S10

Perfect condition as described

Phone is like new, looks perfect and works perfect.

Yes I'm with service and happy with phone. Thanks

Very good experience on the site with top customer support but on the other hand, I bought a Galaxy S10 a little over a year ago and it has been buggy for several months, it switches itself off, the applications close by themselves, my sim card is not recognised, I have to switch it off all the time to get a network... So I'm going to buy a new phone, but NEW this time, because I don't trust refurbished phones any more...

Was after another phone but wasn't prepared to pay extortionate prices for a new one. I originally had a Samsung S8 and only wanted something a bit more updated so went for this S10. The price was perfectly reasonable and in my budget, it arrived promptly and in immaculate condition. You would never know that it was a refurbished one! Plus with having the 1 year warranty and the team at Back Market to assist with any issues is such a peace of mind.

I bought this phone 3 and a half years ago. Unfortunately today I have to say goodbye to it, as it got broken by accident. It worked perfectly until now, just gave some problem from time to time the last months, but it's old, can't complain, still happy and sad that I have to let it go. The only thing one should take into account is to chek it up as soon as it arrives, I noticed a couple of days later that the back was not perfectly closed (they say on the description that it should not be used under the water, just in case, so no big deal, no complain about it), but I kept an eye on it, and it didn't give me any problems related to the matter. Today I bought my new refurbished phone, hope to have the same experience! Delivery was great too, I needed it fast and I received it as scheduled :)

the phone really smells of glue, the back of the phone barely seems to hold together. the battery doesn't seem to be in the best shape. quite a big impact on the screen for 230€. that's a lot of money for a reconditioned phone of mediocre quality. Rather disappointed compared to other purchases I've made.

Ordered this Samsung s10 5G in Fair condition and it arrived with very little to almost barely any marks and scratches! The battery lasts me the whole day and I love everything about this device and also the delivery was fast!

I have to deduct 2 stars for the battery. I ordered the "best battery" for an extra charge. It doesn't feel like the claim I have. Especially as it's not the first time I've ordered from the shop. Let's see if my feeling is confirmed with this rather "not so very good battery".