Customer reviews

Excellent service from beginning to end and a quality product delivered..highly recommend👍

Phone is in mint condition, like new even though I went for the "good" option. Highly recommend.

Anche per me la comunicazione con Black Market è eccellente. Il dispositivo, Samsung Galaxy S21+ 5G 256GB viola, è stato consegnato in tempi rapidissimi. Lo stato del dispositivo era descritto in condizioni "buone", ma per quanto serve a me è come nuovo. È il mio primo acquisto ricondizionato e sono davvero molto soddisfatto.

This is the second phone l've bought so l had high expectations. I was not disappointed! Another fast delivery and a phone in what looked like perfect condition. I'm so glad l updated and l love my Samsung Galaxy S 21. I updated mostly for the camera as l do art/ use my phone camera a lot..what a difference from my old phone. I would buy from Back Market in future again, confident l'd be getting a great service/site to buy refurbished tech.

È il mio primo smartphone ricondizionato che acquisto. che dire....pari al nuovo mi è arrivato in condizioni eccellenti,con custodia e pellicola protettiva.Ad eccezione del servizio di consegna,hanno fatto finta di non trovarmi a casa....Veramente un ottimo affare.

Me llegó un día antes del tiempo indicado. Pedí un Samsung Galaxy S21+5g 256GB excelente y el producto cumple totalmente las expectativas, por fuera se ve perfecto. La batería carga al 100% pero enseguida baja al 97%, cosa que ya indican, nada fuera de lo normal. El móvil llegó muy bien embuelto y empaquetado, con un cargador que no es original y en francés. Se cambió el lenguaje sin ningún problema y a funcionar. He tardado 3 días para hacer la reseña por si encontraba algún fallo, alguna pega, pero hasta ahora todo correcto. Me falta darle más uso y comprar un cargador original para volver a valorar el estado de la batería. Por ahora muy contenta con la compra realizada. Habrá otra valoración si encuentro alguna pega, toda información es útil y yo dudé mucho sobre los móviles reacondicionados, pero hasta ahora no hay una valoración negativa.

Well to be perfectly honest I'm quite disappointed when I compare my previous experience with buying excellent condition refurbished phones. The phone that was sold to me turned out to be from US market which means it does not fall under Samsung repair service in UK (they can't fix it, if it breaks). Additionally, I found some dust inside the camer lense for selfies which suggests to me a broken seal when someone cleaned the microphone. That means the phone no longer meets the IP68 standard. It is most likely no longer sweat/fog/steam/dust/moisture proof. I suppose 4 stars are for how clean and scratch less it was and the nice person from your service! Sadly I had to send it back for replacement.

I was looking for a replacement of my old samsung s6, I had seen back market advertised & as I didn't want to splash out for a brand new phone I gave them a try.I was a bit apprehensive about buying a refurbished phone but I needn't have worried.Phone I ordered was samsung s21+ in excellent condition & that's exactly what it came in,not a mark on it & even has original protective film on front & back,battery was at 78% but soon charged up to 100%, very well packaged & excellent delivery.Thanks back market one very happy customer 👍 10/1

No complaints whatsoever for this refurbished phone. As good as new (the alarm had an Indian accent to start with but I was able to turn the voice off after fiddling about for a bit). Well packaged and delivered on time. Phones do not seem to be evolving as fast as they did a few years back so, for me, it made sense to go for a refurbished, high end model from a few years ago. I have not been disappointed.