Customer reviews for Refurbished Galaxy S24 Ultra

Bought a refurbished Samsung S24 ultra in perfect condition, looks like new. Arrived in a box from Korea, dated June 2024 (purchased on BackMarket in October), preset languages = Korean and English. No malfunctions so far. I still have to test the battery 😊

This is my 3rd purchase from Backmarket - this time for me. Turbo delivery (D+2) of a device in impeccable cosmetic condition (as new), in international version, dual-SIM + eSIM. Immediate start-up, new battery (5007 mAh with AccuBattery). Optimal 5G reception. Thanks to Backmarket for the efficient service and to the refurbisher (Breezy returns) for the condition of the product. The S24 ultra is a beast of war and the 1 TB capacity is enormous, but adapted to the camera's capabilities (photo and video definition, CPU/GPU allowing video editing). 5 stars again for backmarket and 5 stars for the Dutch refurbisher, who did his job very well.

I have used Samsung phones a lot and this one was amazing. I gritted my teeth and ordered the 'fair' phone, but it arrived looking like it was brand new! No visible scratches and the battery life (for me) is well over 24 hours. I did take a chance on this company but they have earned my solid respect over the price and quality of the phone.

Hello, phone ordered at the weekend, received the following Tuesday morning! In excellent condition as described in the advert. My second purchase from BackMarket went very well. Thank you for your reliability. Please continue to improve. Best regards. MBo

I recently bought this mobile phone in the "excellent" category and was sceptical at first. As soon as the mobile phone arrived (after one day of my order) I was very surprised the mobile phone was packed like new. No signs of use, no scratches, nothing. I unpacked the mobile phone like a completely new mobile phone, battery capacity is really excellent, no reduction in capacity, protective film was on it where you had to remove it yourself, the packaging was completely sealed from the outside. I really thought that the mobile phone was unused. At first I didn't know whether it was completely new or used. As it was my very first order, I really have to praise back Market. You may pay a little more for an "excellent" mobile phone (but still very cheap than elsewhere) but it's really worth it. I am super happy!

I recently ordered a phone from the Back Market website, and my experience was simply wonderful! I chose the Samsung S24 Ultra model, and it exceeded all my expectations. The phone is in excellent condition, looks like new, and works flawlessly. I was especially pleased with the fast delivery – the order arrived the next day. This was my first purchase from this site, but I am completely satisfied. I now recommend Back Market to everyone looking for high-quality tech at a reasonable price!

the back cover has a scratch of 1 mm or so and the zoom lens the biggest one has what looks like some dust/dirt or a little scratch, it doesn't bother or affect the photos, but the condition said excellent and paying for it at new price I don't see it very well?

There are so many scams online for refurb and new phones it's difficult to know who to trust. After deciding to go with a refurb this time the only creditable choice looked to be Back Market I ordered an S24 ultra in good condition and it arrived the next day with not a mark on it. It looks brand new! The only slight niggle is the emails I got tracking the delivery gave a reference and link to the Royal mail website. They didn't work, that was because it was delivered by DPD. But as it arrived a day earlier than expected it was no big deal Overall, very happy with my experience. I would definitely use Back Market again and would recommend them to anyone looking for a refurb phone

good fast experience, just a small comment on the packaging, the phone was right in the box without being wedged inside .... I was surprised, knowing how parcels are shaken... for the rest, I have not yet put the phone into operation...