The order processing, packaging, delivery and also the iMac were great! The fact that the power adapter, keyboard and mouse are listed together as the scope of delivery at least suggests that all three items are also from Apple. However, this only applies to the power adapter. The keyboard and mouse are of the very worst quality and have to be replaced immediately. That doesn't fit together at all. A very good customer experience up to that point is unnecessarily ruined. Either don't add anything or add original items. It gives the impression that (in contrast to other refurbished providers) a higher price is being charged here because Apple accessories are included - but this is not the case. That's a shame and not good for you and your image. You should check if anyone reads this. VG

Order and despatch quick and easy. The iMac is in first-class condition. However, when the computer including keyboard and mouse is offered, I expect Apple products (preferably refurbished). Instead, the device comes with absolutely cheap products. I have still not been able to connect the keyboard to the Mac. Neither via Bluetooth nor with a cable. This should not be the case and leads to a devaluation!

Hello back Market, I've called on you several times now to buy computer equipment (tablet, MacBook, phone). This time, I needed to replace my 2011 iMac and I naturally turned to you. My experience has been mixed. My iMac arrived equipped with a new keyboard and mouse, which made me sweat. I almost sent the whole thing back to you because it was impossible to pair the keyboard and start the Mac. After two days of unsuccessful attempts, I had the presence of mind to plug in my old wired mouse and pair up my old Apple keyboard from 2011 and there it was: miracle, the Mac starts up. In the end, I end up with a new keyboard and mouse that I'll probably never use, and I'll have to spend £100 on a new compatible keyboard if I want to continue using my two iMacs while I finish transferring my data. In fact, the real price of a functional refurbished iMac is not as good as a new one, as it is for a MacBook, for example (no need to buy a keyboard). What's more, by choosing refurbished products, you're trying to avoid over-consumption, and now I've got a brand new keyboard and mouse that I can't use, and I'm going to have to dispose of them. The overall co2 balance isn't as interesting as it ...

Delivery was quick and the iMac was very well packaged. However, it might have been preferable to have a cover or plastic around the screen for extra protection. Also, given the price of the product, it would have been nice if the iMac had been cleaned before it was sent. I found several traces of glue and fingerprints on the screen. Despite this, I'm satisfied with my purchase and I'd highly recommend opting for refurbished products. I was pleasantly surprised by the quality.

Amazing! I ordered this iMac because of the heavy specs and great price and I am not disappointed! Item arrived a little later than advertised but was delivered in A1 condition. This iMac came in an original Apple box with original Apple wireless keyboard & mouse and had the smell of a new car, yummy! Took it for a road test and the specs are exactly as advertised - the entire unit and accessories are in EXCELLENT condition (just a couple of minor scratches on the base stand which are barely visible). I'll never buy new again, refurbished tech is the future people! Happy customer :-)

In my opinion, after 4 years of using this IMac, the quality is still there, special care was taken during delivery and the packaging is robust. It's a delight for children who love to watch their favourite DVDs that even streaming no longer offers! Thank you to the IT STREET SHOP team for the quality of the reconditioning of this excellent device ;)

I have come to live back market, the products are always fantastic and even if there is an issue they sort it out really quickly. I prefer to buy refurbished as it's more eco friendly and that's exactly what back market stands for which is fantastic. high quality goods at cheaper prices and eco friendly, can't fault it at all. my only issue is that the descriptions could be much clearer. as a person with dyslexia I struggle to read black text on a white screen and I misread so ething which was disappointing but the customer service was fantastic and it was sorted really quickly. I am going to be ordering phones for my teenagers very soon as Christmas isn't far away and I'll definitely be buying them from back market.

Several purchases on Back Markets and always quality without disappointment in return. Once again, a new reconditioned purchase and nothing to complain about. Quick processing, fast shipping, item as described, really no surprises. As for the computer I've just bought, it's easy to get up and running without any problems. I'm waiting to see how it goes over time but I'm very confident. Thank you

High quality machine, refurbished to a really good standard. I'm still moving stuff from my old machine, which is taking longer than I had hoped - shows how old my original machine is. Super fast delivery, and good communication. Really happy with the service received.