Customer reviews for Refurbished iPhone XS

3.9/5

857 verified reviews in the last 12 months.

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  • J

    Joseph J.

    Purchased on the 10 November 2024

    Verified purchase
    4/5

    The phone is in real mint condition. The packaging was not good and phone was a bit damp when I received it. Other than that, the experience is great.

    Reviewed in Ireland on 9 December 2024

    iPhone XS 64GB - Space Gray - Unlocked
  • M

    Marjolaine D.

    Purchased on the 6 October 2024

    Verified purchase
    4.2/5

    I have always bought reconditioned phones from Back Market and it has always gone well. I'm disappointed with this order. I bought an iPhone XS in very good condition because one of the selling points was a minimum 85% battery. The device I received showed only 80%. When I try to report this in the help centre, there is no solution, only advice... I would have liked to have been offered a solution or a commercial gesture for this.

    Translated from French

    Reviewed in France on 9 December 2024

    iPhone XS 256 Go - Gris Sidéral - Débloqué
  • À

    Àngel V.

    Purchased on the 5 February 2025

    Verified purchase
    4.8/5

    I bought the iphone xs in very good condition and with new battery, I have come perfect are no scratches or splashes or anything everything is perfect. Si que tengo que decir que la empresa de mensajeria tardo un poco y el repartidor no me lo entrego a la hora que ponia la empresa, pero bueno si que la bateria no puedo ver la capacidad de la bateria porque l'Iphone no reconoze que es una bateria de Apple pero bueno en todo caso està super bien y por el precio que compre està super bien. I would definitely buy it again 😉😍.

    Translated from Spanish

    Reviewed in Spain on 10 February 2025

    iPhone XS 256GB - Oro - Libre
  • S

    Sarah G.

    Purchased on the 2 December 2024

    Verified purchase
    4.9/5

    First time getting a refurbished phone and first time using an iPhone XS I am super satisfied only the battery holds a little bit but it does nothing Great

    Translated from Italian

    Reviewed in Italy on 9 December 2024

    iPhone XS 256GB - Argento
  • G

    Giorgio F.

    Purchased on the 28 October 2024

    Verified purchase
    4.8/5

    Iphone XS: received today, truly excellent cosmetic condition, not a scratch or mark even checking it with a torch. Incredibly 100% battery and no parts reported as "foreign", so all perfect to say the least. Mobile phone manufactured in July 2019 according to Apple. Super satisfied with the purchase!!!!!!

    Translated from Italian

    Reviewed in Italy on 9 December 2024

    iPhone XS 64GB - Argento
  • A

    Admin Z.

    Purchased on the 30 January 2025

    Verified purchase
    4.5/5

    I got an iPhone XS as "very good". I also had the battery replaced at the same time. I'm really impressed with the mobile phone. It really has minimal microcrackers at "very good". I get through the day very well with the new battery. The only thing I would criticise is that it gets a bit warm, but I don't think you can complain about that with a 6-year-old mobile phone with iOS 18. With my iPhone it was just that the speaker is blunt, but I don't have a big problem with that. On the whole: If you want a bit of nostalgia and at the same time a cheap and very good iPhone that still keeps up with today's standards, you won't be disappointed here in any case. :)

    Translated from German

    Reviewed in Germany on 16 February 2025

    iPhone XS 64GB - Silber - Ohne Vertrag
  • N

    Nivolas V.

    Purchased on the 3 October 2024

    Verified purchase
    4.4/5

    iPhone XS ordered in "Perfect condition" grade. The first thing I received was a phone that looked as good as the grade, not a scratch, 100% battery. However, the touch screen was faulty and the letter N on the keypad did not work. Phone returned and full refund received promptly. I recommended another model of the same grade and this time it was the right one. No problems after a few weeks of use. The battery is 100% and the phone was visually as good as new.

    Translated from French

    Reviewed in France on 9 December 2024

    iPhone XS 64 Go - Gris Sidéral - Débloqué
  • C

    Charles H.

    Purchased on the 31 October 2024

    Verified purchase
    4.4/5

    After ordering a very disappointing iPhone 11, the phone was very slow, the audio was catastrophic, I think it had taken on water and was repaired. I decided to try my luck again with an iPhone XS and the surprise the phone is incredible and I kid you not, the battery is super good. The phone is super responsive, I had already bought a new iPhone XS in 2018 and I feel like I have the same but at 160 euros. Frankly I think it's hit or miss, if you're lucky you'll get a phone that hasn't had much repair and other what is the case for my first phone you'll get a phone that works poorly. Frankly I'm very happy with this iPhone XS.

    Translated from French

    Reviewed in France on 9 December 2024

    iPhone XS 64 Go - Gris Sidéral - Débloqué
  • F

    Federico T.

    Purchased on the 5 August 2024

    Verified purchase
    4.1/5

    despite being of the lowest grade externally it is very mede, internally everything works and is perfect. Sometimes the recharge does not exceed 80% despite the fact that I have deactivated optimised recharge. I don't know why it does this but I think it's a problem with all refurbished at this point, because it's not the first time it's happened to me. Currently BackMarket the best refurbished site I have bought from.

    Translated from Italian

    Reviewed in Italy on 9 December 2024

    iPhone XS 64GB - Oro
  • E

    Emmanuelle E.

    Purchased on the 17 February 2025

    Verified purchase
    5/5

    Very satisfied with my purchase! For a reconditioned device, it was delivered just like a new one 👍🏼 and with care. I appreciate the effort put into the parcel (secure and clean). All I have to do now is make a nice gift wrapping to give my son his first phone on his 13th birthday 🎉👍🏼

    Translated from French

    Reviewed in France on 19 February 2025

    iPhone XS 64 Go - Gris Sidéral - Débloqué