Customer reviews for Refurbished MacBook M2 series

I received the MacBook Pro 2023 m3 in excellent condition. The battery health was 100% and not a single scratch anywhere !! The MacBook only had battery cycle of 14 which means practically brand new. Very delighted with the purchased

Purchased a 2020 Macbook Pro M1, good quality therefore I expected some sort of wear and tear but the condition is like new - pleasantly surprised! Literally the only issue is the caps lock key requires a little more force than the other keys to activate but this is not a concern for me.

I don’t think this is the seller’s fault, it’s 100% Backmarket. The laptop arrived with a fake charger that was not Apple. It stated this nowhere on the website when I was buying, but when I contacted Support they refused to help or even address my concern - I asked multiple times specifically for the agent Kaan to help with this and was ignored. On top of that, the charger included the wrong plug for my location. Again, I think it’s Backmarket’s responsibility to have researched the country they’re selling in and make sure that the products sold are correct. They issued a ‘credit’ for this that doesn’t even cover the amount it will cost me to buy a compatible plug, not to mind an Apple charger. Absolutely shocked how awful the customer service was - not even willing to acknowledge the issue let alone provide any solution

Received this Macbook, which is in exceptional shape, battery is in good health, running smoothly. Apart from bit delay of 2 days which is not that much but unable to track in between these days made me slightly concerned and worried. All is well when ends well.

Really great value and as expected. Fair condition meant a large visible scratch and some more minor ones on the lid, couldn't care less. Screen came with protection and it looks okay (haven't checked under it yet). Ports are tight (not worn out), keyboard excellent, no visible wear and tear. Shipping as expected too, well protected. So overall, highly recommended.

Laptop came in excellent condition! Sooo happy with it. Ordered at 3pm on a Thursday, and it arrived on my doorstep at 1pm the next day! :)

Brought as a present for my wife and she absolutely loves it. Seems to work really well. Only one little dent on the outside and the rest of the machine looks perfect

Assolutamente perfetto! Prodotto in condizioni impeccabili, sia esteticamente che a livello di funzionamento. La batteria dura tantissimo. Consegna puntuale.

Arrived very quickly, in perfect condition, exactly as advertised.