Customer reviews for Refurbished Printers

Paris on Friday 12 April 2024. Bonjour Madame, Bonjour Monsieur, I have received my Brother HL-L6400DW printer. It is connected via USB to my MAC. I didn't need to install the driver, it immediately recognised the printer model. I was able to print on both sides of a document with very different font heights. The result is good, I would even say very good. Nothing to complain about in terms of quality. It's excellent. It's true that the toner has a third of its life left before it needs replacing, and the counter stands at 5,711 printed pages. I think that the printer is at the beginning of its life because the drum is designed for 50,000 pages of use. This is the first time I've ordered second-hand equipment and I'm surprised by the quality of the reconditioning. I'd also like to thank you for the speed of delivery, which was originally scheduled for Monday 15th and is now Friday 12th. Best regards, Eric Martinet 0684838170

This is not the first time that we have purchased a refurbished device from Back Market. I've wanted the Brother MFC-L3770CDW for a long time. It's simply far too expensive when new. Back Market had it for -30% including shipping. Item condition: Device bought in "excellent" condition. The document counter was at "0000021", toner and drum condition at 100%. No scratches, so the machine is as good as new. Scope of delivery: Device came in the Spain variant. Display language Spanish (no hay problema) Operating instructions in ES/P/I, no documentation in D or E. Driver CD, power cable, USB printer cable, NO telephone cable. Packaging and shipping: Came in original packaging from South Spain. Delivery with UPS smoothly, 7 days, tracking through 3 countries, everything top. Box showed some pressure marks and holes after the journey, without affecting the device. Miscellaneous: Toner cartridges were installed in the device (!), transport locks (if there is such a thing) were not present (?). Cartridges no longer fitted 100%, so that the device rattled loudly. No error display. The quick instructions are not sufficient for using all the features and setup, so you need to get the co...

Very high quality 👏🏽, delivered even before the livraison👌🏽 date, very happy with the Back Market🫶🏽 services.

Great product, a bit too quickly and badly packaged, and little explanation from the company doing the reconditioning, so a bit hard to set up on my network, but in use I'm very happy.

It works well, Absent for delivery, the Lady leaves me a note in my box I call her back, she left me her number, she confirms the Relay depot not far from me, I recover the beast, I unpack The thing very well packaged, I Plug, IT WORKS. Finally, nothing to say; congratulations https://www.backmarket.fr/fr-fr Back Market .longue vie au matériel reconditionné pappou64@yahoo.fr

Positive: Good restoration for a machine released by Brother in 2008, despite its high price. Machine well protected by its packaging and functional. Negative: I cleaned it completely with the help of the user manual and when I got to the drive belt and the toner collection tray, I found that these two elements as well as the bottom of the machine were very dirty. When I cleaned these three parts, I found that they were clogged with black toner powder that was very difficult to remove. At this price, I would have expected everything to be spotless. Overall: Satisfactory on the whole, the machine is functional, but in English (with no possibility of switching to French despite software and firmware upgrades) and not fully cleaned. I would recommend it for a machine that is so old (thanks and hats off to Brother) and fully functional.

I'm not sure that the printer is actually refurbished, but rather new. Manual sheet turning for double-sided printing. Otherwise very good

Looked like new, easy to install, perfect, I don’t think I will ever buy new again , refurbished items from BackMarket make more sense.

The printer was delivered in 2 days, easy to install and in perfect condition. No problems to report so far.