Customer reviews for Refurbished Xbox One X

I had ordered from BackMarket before and had always selected the excellent condition option... but this time I was really surprised; the refurbisher had the nice gesture of (apart from delivering a console in stunning condition, boxed and all original) including Xbox Live and Gold redeemable cards in the box. It arrived earlier than expected and included all the necessary cables and the controller with new batteries. I honestly feel I paid very little for what I received (must be because I'm used to other types of refurbishments). So yes, I would highly recommend it. 1000000/10

Very good purchase experience, nothing to report! I'm very pleased with the delivery, it was very well packaged and the console was very well protected. The console was very well protected. The condition is as described, everything is functional and nothing is missing. But the joystick is damaged and has no coating, which is a great shame and could have been specified in the advert. A real shame.

Exactly as described. The only thing missing is a glide on the underside of the console. small downside: excessively long preparation by the supplier and many problems during transit of the parcel. Fortunately, the seriousness and extreme competence of BACK MARKET's customer service (with a special mention to Prisca) enabled us to solve all the problems we encountered. Many thanks again!

Hello, I just want to say that I am satisfied with my order (Xbox one x scorpion edition). Waiting time for delivery: 10/10 The delivery person was very friendly and above all very pleasant. Thank you to the whole team.

going from an Xbox one to Xbox one x, the settings took longer than expected (Qled TV) but the results were satisfactory. the only downside is that in some games the picture jerks, but that's not due to the console, just to my settings... very happy with my purchase, thank you.

The console is really nice and runs well. I like ordering reconditioned products and I've never had any problems!

absolutely brilliant. The box was still in good condition. The controller and console had no issues. The only problem is that I did find the charging cable for the controller apart from that well done Back Market very satisfied

Had to return other Xbox one as was faulty after nearly a year, fast service fast refund, great customer service and fast delivery of new Xbox. Only thing is no aftercare, iv spent nearly over £1000 with BackMarket over this year, would have appreciated more attention to my needs.

Condition was second to none. Can't say anything else as it was bought as a christmas present. So haven't used it yet.