Alternative Partner Solutions's customer reviews

4.6/5

58 verified reviews in the last 24 months.

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  • B

    Baptiste H.

    Purchased on the 25 January 2025

    Verified purchase
    4.6/5

    Update 02/03/25 following notice of 11/02/2025 Following my negative review detailing my dissatisfaction (review deleted so as not to cause prejudice, a reminder of the facts at the end of the comment), I was called back very quickly by Alternative Partner Solutions, who were just as surprised as I was by the situation. After discussing and explaining the company's PC reconditioning process, we tried to find explanations and solutions for my problem. I would like to thank the company for its responsiveness and genuine interest in my problem. Now that a solution has been found and my PC is functional, I am satisfied with the product. Good value for money and great after-sales service that listens to the customer. Background: When I received my PC, I had serious doubts about the quality of the product's reconditioning due to a number of technical and IT factors that I had to deal with.

    Translated from French

    Reviewed in France on 26 March 2025

    Dell Latitude 7420 14" Core i7 2.8 GHz - SSD 256 Go - 16 Go AZERTY - Français
  • P

    Pierre-yves G.

    Purchased on the 28 January 2025

    Verified purchase
    4.6/5

    No problem with the article, but more with BackMarket: 1) the secure payment system refused my payment so stubbornly that I went through Paypal. With the same credit card, which was accepted without a problem... 2) haven't you considered providing invoices to buyers (online, not necessarily printed), rather than this system where you have to "ask for a receipt" after the fact? All professionals need invoices for accounting purposes, and quite a few private individuals too (for warranty purposes, for example). In short: it's all a bit unfinished...

    Translated from French

    Reviewed in France on 6 April 2025

    Lenovo ThinkPad Yoga 260 12" Core i5 2.4 GHz - SSD 256 Go - 8 Go AZERTY - Français
  • J

    Jose M.

    Purchased on the 21 September 2024

    Verified purchase
    4.8/5

    Product as described. No HDMI or VGA port as stated in the specs, you have to have a displayport cable with the conversion you need. For the rest, everything is fine. The computer runs very well and very smoothly. It comes with Windows 10 Pro in French

    Translated from Spanish

    Reviewed in Spain on 29 March 2025

    HP ProDesk 600 G3 DM Core i5 2.5 GHz - SSD 512 GB RAM 8 GB
  • M

    Marie G.

    Purchased on the 28 March 2025

    Verified purchase
    4/5

    I can't manage to download software onto the computer even though it says that the graphics card is suitable for the software, but apart from that everything is fine and I'm satisfied.

    Translated from French

    Reviewed in France on 17 April 2025

    Dell XPS 15 9570 15" Core i7 2.2 GHz - SSD 512 Go - 16 Go AZERTY - Français
  • C

    Christophe A.

    Purchased on the 20 January 2025

    Verified purchase
    5/5

    The equipment corresponds perfectly to the description, is in very good condition even though it is marked as used, and is of very good quality. Very reasonable price.

    Translated from French

    Reviewed in France on 3 April 2025

    Lenovo ThinkPad X280 12" Core i5 1.7 GHz - SSD 256 Go - 8 Go AZERTY - Français
  • A

    Amélie S.

    Purchased on the 2 October 2024

    Verified purchase
    5/5

    I'm very happy with my screen, it's really top notch! It turns, goes up, down, tilts, what more could you ask for :)

    Translated from French

    Reviewed in France on 7 April 2025

    Écran 22" LED WSXGA+ Acer B226WLYMDR
  • E

    Eric P.

    Purchased on the 14 March 2024

    Verified purchase
    5/5

    The PC has a few light scratches on the outside of the casing from repeated rubbing when stored in the bag, once opened it is as good as new and works properly. Very happy with my purchase.

    Translated from French

    Reviewed in France on 26 March 2025

    Hp EliteBook 830 G6 13" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - Français
  • R

    Roxane B.

    Purchased on the 12 January 2024

    Verified purchase
    4.8/5

    Very satisfied with my purchase, very well packaged, delivery was delayed because of the snow but I finally received it only one day after the general deadline, so in normal conditions I would have received it very quickly. the computer holds the battery well. And the condition is indeed correct.

    Translated from French

    Reviewed in France on 26 March 2025

    HP EliteBook 820 G3 12" Core i5 2.4 GHz - SSD 256 Go - 16 Go AZERTY - Français
  • C

    Cédric C.

    Purchased on the 22 November 2023

    Verified purchase
    5/5

    Perfect delivery. The Mac is in perfect condition as indicated by the site. The profile transfer from my unfortunately broken Mac to the us'was carried out without a hitch. After almost a week in use, everything is fully functional.

    Translated from French

    Reviewed in France on 26 March 2025

    MacBook Pro Touch Bar 16" Retina (2019) - Core i9 2.3 GHz 1000 SSD - 16 Go AZERTY - Français
  • C

    Claude M.

    Purchased on the 27 January 2024

    Verified purchase
    4.6/5

    The appliance was installed without any problems. My son-in-law is in the business and recommended this model to me. He even has a DVD burner. That's a plus for me compared to the CD generation! A few scratches on the bodywork. Nothing serious.

    Translated from French

    Reviewed in France on 26 March 2025

    HP EliteDesk 800 G4 SFF Core i5 3 GHz - SSD 512 Go RAM 16 Go