Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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3,549 verified reviews in the last 12 months.
David P.
Purchased on the 24 October 2024
The delivery and packaging all perfect from back market. My issue is with the buds themselves. Good when listening to music but terrible when watching a video. The noise comes so weird and have looked and there's not a fix. Also pretty well known but the phone calling is pretty poor. Overall good for music only, not much else. Glad I paid back market price, not full price.
Reviewed in Ireland on 9 December 2024
Samsung Galaxy Buds Pro Earbud Noise-Cancelling Bluetooth Earphones - BlackErick F.
Purchased on the 5 October 2024
Wonderful condition, looks like a new one, however there's some defects, nothing that really compromises the use of it, kinda annoying defects tho
Reviewed in Ireland on 9 December 2024
Otl Zelda Tears Of The Kingdom Earbud Noise-Cancelling Bluetooth Earphones - WhiteLisa H.
Purchased on the 12 December 2024
Great service!
Reviewed in Ireland on 1 January 2025
Jaybird Freedom 2 Earbud Noise-Cancelling Bluetooth Earphones - White/GoldNiall C.
Purchased on the 7 December 2024
Fantastic service as always
Reviewed in Ireland on 24 December 2024
Bose QuietComfort Earbuds Earbud Noise-Cancelling Bluetooth Earphones - BlackLucía C.
Purchased on the 12 May 2024
Everyrhing good for the moment
Reviewed in Ireland on 9 December 2024
Apple AirPods Pro 2nd gen (2022) - MagSafe (Lightning) WhiteBeatriz R.
Purchased on the 21 December 2024
At home we have a pair of original AirPods but I didn't want to share them anymore and couldn't spend that much money, I'm impressed with how well the refurbished ones work! Very happy 😌 On the other hand the back market service was pretty good, it took a little longer than expected but with Christmas in between it was to be expected.
Reviewed in Spain on 18 January 2025
Apple AirPods Pro 1.a generación (2021) - Estuche de carga MagSafeAudrey M.
Purchased on the 25 November 2024
Found what I wanted, and for a good price. Love everything about these refurbished airpods pro, apart from the fit is a little off and occasionally they won't connect to my iPhone. But otherwise happy with them.
Reviewed in United Kingdom on 9 December 2024
Apple AirPods Pro 1st gen (2021) - MagSafe Charging caseJohn B.
Purchased on the 7 November 2024
The appearance of the ear buds was as new as was the charging box. I took a little while to settle on the rubber seals for my ears but the sound quality was outstanding once that was sorted out. I was a little nervous buying a refurbished product. From ordering to delivery was managed well and indeed the ear buds arrived a day earlier than the estimate. This experience has made me realise the value of recycling when the proper care is given to the whole process. I have a listening experience which is superb by any standard and just amazing for two small devices one in each ear. I recommend Back Market as a serious supplier of quality goods.
Reviewed in Finland on 9 December 2024
Sony WF-1000XM4 Kuulokkeet In-Ear Bluetooth MelunvähenninEmiliana I.
Purchased on the 25 January 2023
Really nice experience. I ordered the Apple AirPods 1st generation (2017) and then a few months later one of them just stopped charging and wouldn't connect to my phone. I sent them back and explained what the problem and less than two weeks later i got them back fixed! Haven't had a problem with them since. :)
Reviewed in Germany on 9 December 2024
Apple AirPods 1. Generation (2017) - Lightning LadecaseSuzan O.
Purchased on the 24 December 2024
I was very pleased with my new Pixel Buds Pro, even if the delivery was a little delayed. Pleasant to wear and let's see how happy and enjoyable the buds make me. Thank you very much!
Reviewed in Germany on 4 January 2025
Ohrhörer In-Ear Bluetooth Rauschunterdrückung - Google Pixel Buds Pro