what a shame.... I'm disappointed, for my first order here it's still a shame. you sold me a so-called cooler when it's actually a cooler.... It doesn't make much difference to some people, but it does to me, because I've ended up with something I'm not going to use. I wanted an electric cooler to put in my work vehicle to have cold drinks for the summer. but with this it's not possible as the cooler works on 220 and not 12v and above all it's clearly written in the instructions that this appliance must be used flat and not handled during operation. in short.... disappointed, disappointed, disappointed