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23 verified reviews in the last 12 months.
Eléonore B.
Purchased on the 8 October 2024
I ordered a Fairphone 4 at the end of September 2024. It arrived very quickly and I started to configure it. After a number of difficulties (in my opinion due to Google explaining the configuration help incorrectly, but just in case, I'll mention it here), I was finally able to import my data from my old phone using my Google account. I then inserted my SIM card, and there was a problem: SMS and mobile data were working (a bit too well even for the latter lol, it's a shame you can't cut off mobile data in the same place as WiFi, light, location... but you have to go into the settings and disable their use) but not calls, whereas on my old phone everything was working normally. So I end up with a phone that can't make calls... I sent the parcel back to the reconditioner Bafodu and a week later I found out that the phone was irreparable and irreplaceable, so I got my money back. I wondered whether it had really been reconditioned the first time, given that the function that was having problems could hardly have been more basic, but then again, maybe it was just human error, as can happen. I went to the Back Market site and saw exactly the same phone for sale, but at €30 more... I wou...
Reviewed in France on 10 October 2024
Fairphone 4 128 Go - Gris - Débloqué - Dual-SIMMichel B.
Purchased on the 10 April 2024
Excellent choice. Delivery was fast and the device was reconditioned in its original box. I had the pleasant sensation of having a new phone. This one works perfectly and now corresponds in every way to my expectations. However, I had not understood that the FP3 was equipped with the Google Android version. So I replaced it with an e/os Murena and everything works perfectly! I'd like to suggest that this option could be offered at the time of purchase and everything would be perfect.
Reviewed in France on 1 July 2024
Fairphone 3 64 Go - Noir - Débloqué - Dual-SIMGaëlle N.
Purchased on the 26 February 2024
After 1 week of use, I can't find any problems. The phone is in good condition and matches the description in the advert. However, I had to do several updates to get to the Android 13 version.
Reviewed in France on 11 March 2024
Fairphone 3 64 Go - Noir - Débloqué - Dual-SIMNoémie C.
Purchased on the 14 October 2024
Yes, it's very good for what it was bought for. Big loss of quality and practicality when taking photos compared to the model it replaces*: for a much more recent camera, it's a bit of a shame... *Previous phone in question: Sony Xperia A2
Reviewed in France on 28 October 2024
Fairphone 3 64 Go - Noir - Débloqué - Dual-SIMEva S.
Purchased on the 3 October 2024
Very good condition and it works really great! I am positively surprised by the Fairphone! Much better than my Samsung work mobile phone!
Reviewed in Germany on 21 October 2024
Fairphone 5 256GB - Schwarz - Ohne VertragChristoph S.
Purchased on the 14 October 2024
I am very, very satisfied. The mobile phone works flawlessly. The Fairphone offers everything you could want from a mobile phone ... and is also sustainably produced👌
Reviewed in Germany on 26 October 2024
Fairphone 5 256GB - Blau - Ohne VertragB K.
Purchased on the 28 January 2024
Arrived very quickly and in good condition. It is now furnished and we are almost friends
Reviewed in Germany on 12 February 2024
Fairphone 4 128GB - Grau - Ohne Vertrag - Dual-SIMRomain S.
Purchased on the 12 January 2024
The product is perfect: as described on the website. The delivery was impeccable. And the customer service is always top notch! As always, I recommend BackMarket and its products.
Reviewed in France on 31 January 2024
Fairphone 4 256 Go - Gris - Débloqué - Dual-SIMAnne-marie L.
Purchased on the 19 November 2023
A user manual would have been welcome, because for older users, mastering the device is not instinctive.
Reviewed in France on 7 December 2023
Fairphone 4 128 Go - Gris - Débloqué - Dual-SIMAntoine G.
Purchased on the 2 July 2024
Very bad experience. 1-There are no actual photos of the product, only the photos on the Fairphone website, so you'd think you'd receive an almost new product, but mine had a lot of signs of wear and tear (very damaged corners which suggest that the phone has often been dropped). 2-Some parts of the screen don't react when touched, or you have to press very hard. Given the state of the screen (without any scratches, I must admit), I imagine it's been changed, but it still doesn't work. 3-From the start, I had problems with the main microphone: the people I called couldn't hear me, and after a while the microphone didn't work at all. This seems to be a recurring problem with the Fairphone 4, and I wish I'd been aware that the phone was failing. 4-Finally, my disappointment comes mainly from the fact that it was far too expensive (€479) compared to the wear and tear and the microphone problems encountered from the start (which I imagine the previous owner knew about). I can find new Fairphone 4s cheaper than this one, I wanted to buy refurbished to do the right thing, and well, I'm the fool... Last time on backmarket, absolutely avoid (and maybe also avoid this retailer).
Reviewed in France on 8 October 2024
Fairphone 4 256 Go - Vert - Débloqué - Dual-SIM