Excellent choice. Delivery was fast and the device was reconditioned in its original box. I had the pleasant sensation of having a new phone. This one works perfectly and now corresponds in every way to my expectations. However, I had not understood that the FP3 was equipped with the Google Android version. So I replaced it with an e/os Murena and everything works perfectly! I'd like to suggest that this option could be offered at the time of purchase and everything would be perfect.

After 1 week of use, I can't find any problems. The phone is in good condition and matches the description in the advert. However, I had to do several updates to get to the Android 13 version.

Yes, it's very good for what it was bought for. Big loss of quality and practicality when taking photos compared to the model it replaces*: for a much more recent camera, it's a bit of a shame... *Previous phone in question: Sony Xperia A2

Very good condition and it works really great! I am positively surprised by the Fairphone! Much better than my Samsung work mobile phone!

I am very, very satisfied. The mobile phone works flawlessly. The Fairphone offers everything you could want from a mobile phone ... and is also sustainably produced👌

Arrived very quickly and in good condition. It is now furnished and we are almost friends

The product is perfect: as described on the website. The delivery was impeccable. And the customer service is always top notch! As always, I recommend BackMarket and its products.

A user manual would have been welcome, because for older users, mastering the device is not instinctive.

Very bad experience. 1-There are no actual photos of the product, only the photos on the Fairphone website, so you'd think you'd receive an almost new product, but mine had a lot of signs of wear and tear (very damaged corners which suggest that the phone has often been dropped). 2-Some parts of the screen don't react when touched, or you have to press very hard. Given the state of the screen (without any scratches, I must admit), I imagine it's been changed, but it still doesn't work. 3-From the start, I had problems with the main microphone: the people I called couldn't hear me, and after a while the microphone didn't work at all. This seems to be a recurring problem with the Fairphone 4, and I wish I'd been aware that the phone was failing. 4-Finally, my disappointment comes mainly from the fact that it was far too expensive (€479) compared to the wear and tear and the microphone problems encountered from the start (which I imagine the previous owner knew about). I can find new Fairphone 4s cheaper than this one, I wanted to buy refurbished to do the right thing, and well, I'm the fool... Last time on backmarket, absolutely avoid (and maybe also avoid this retailer).