Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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510 verified reviews in the last 12 months.
Kestutis V.
Purchased on the 11 January 2024
Bought it for my son. He's using a laptop for school projects. Everything seems to work well. Battery life can be longer.
Reviewed in Ireland on 9 December 2024
HP EliteBook 830 G6 13-inch (2020) - Core i5-8365U - 8GB - SSD 256 GB QWERTY - EnglishOdesola O.
Purchased on the 8 May 2024
I was disappointed in the operations of the laptop. More disappointing that an excellent pick could be operating like that at first buy.
Reviewed in Ireland on 9 December 2024
HP EliteBook x360 1030 G7 13-inch (2021) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - EnglishEric Z.
Purchased on the 13 October 2024
After questioning the refurbisher, BackMarket's customer service took the trouble to check that I hadn't made a mistake in my order for 2 identical laptops, one with a French keyboard and the other with a Spanish keyboard. I was very pleased that they had done this and that the order arrived on time and perfectly packaged.
Reviewed in France on 9 December 2024
Hp EliteBook 835 G10 13" Ryzen 5 3.2 GHz - SSD 256 Go - 16 Go QWERTY - EspagnolSalah T.
Purchased on the 5 March 2024
I bought this HP EliteBook in "very good condition" 1 month ago, the price is interesting because it's cheaper than new. The PC is in very good condition indeed, except for a few scratches on the screen cover and the bottom of the PC, but nothing serious. This was my first refurbished purchase and my first on BackMarket. No regrets so far.
Reviewed in France on 9 December 2024
Hp EliteBook x360 1030 G2 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - FrançaisDamien R.
Purchased on the 16 October 2024
Fast and careful delivery. The HP computer I ordered fits perfectly. I am very satisfied with this refurbished purchase!
Reviewed in France on 9 December 2024
Hp EliteBook X360 830 G6 13" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - FrançaisScoviah M.
Purchased on the 24 May 2024
My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!
Reviewed in United Kingdom on 9 December 2024
Hp EliteBook 830 G6 13-inch (2019) - Core i5-8265U - 16GB - SSD 512 GB QWERTY - EnglishVincent D.
Purchased on the 6 January 2025
Very well reconditioned product with slight traces of wear but normal for "very good condition". Battery niquel
Reviewed in France on 26 January 2025
Hp EliteBook 840 G5 14" Core i5 2.5 GHz - SSD 256 Go - 8 Go AZERTY - FrançaisAntonio R.
Purchased on the 16 September 2024
Good evening. It was a gift for my sister who was doing a computer course. But I must admit that I loved the product as soon as I saw it. It is the second notebook I have bought and both have met my expectations, the first one was never used and I gave it to a friend, who is very happy with it. But this second HP is even better, as I said, I only tested it because it was for my sister, but it was very good. I am more than satisfied with the purchase so far.
Reviewed in Spain on 9 December 2024
Hp EliteBook 725 G3 12" A12 2.1 GHz - SSD 512 GB - 8GB - QWERTY - EspañolAdam P.
Purchased on the 21 October 2024
Hp Probook is like new, not a mark on it. It also came with 20Gb rather than the 16Gb stated which is a nice bonus. Used the free upgrade for Win11, it’s a great machine at a great price. Very pleased.
Reviewed in United Kingdom on 9 December 2024
Hp ProBook 450 G8 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - EnglishGregory P.
Purchased on the 22 December 2024
Very nice reseller, they offered me a better quality computer because the one I ordered no longer had it, the only downside is that the mouse button doesn't work very well and the sound isn't loud enough.
Reviewed in France on 6 January 2025
Hp ProBook 4340s 13" Core i3 2.4 GHz - SSD 160 Go - 8 Go AZERTY - Français