Customer reviews for Refurbished HP Notebooks and Laptops

I have ordered two of these laptops and both had defective batteries. I returned the first one and received a refund. Choose to keep the second one and replace the battery myself. Good laptop otherwise but overall disappointing quality control from the seller

I was disappointed in the operations of the laptop. More disappointing that an excellent pick could be operating like that at first buy.

After questioning the refurbisher, BackMarket's customer service took the trouble to check that I hadn't made a mistake in my order for 2 identical laptops, one with a French keyboard and the other with a Spanish keyboard. I was very pleased that they had done this and that the order arrived on time and perfectly packaged.

My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

I bought this HP EliteBook in "very good condition" 1 month ago, the price is interesting because it's cheaper than new. The PC is in very good condition indeed, except for a few scratches on the screen cover and the bottom of the PC, but nothing serious. This was my first refurbished purchase and my first on BackMarket. No regrets so far.

Nothing to say about the reconditioned equipment, which works very well. The switch to Windows 11 Professional went smoothly. However, I had trouble installing the Canon printer, which has been working for over 10 years. The trick was to "disguise" Windows 11 as version 8 in order to access the drivers. Everything is fine now. This equipment is a good addition to my fixed installation.

Back Market is the place to be. Your order will arrive very early that you expected and you may think that you ordered a refurbished item but once it arrives at your door step the item is soooo soooo soooo new. I'm going to do this over and over again. I just love it. ...

Outstanding experience with my Refurbished HP Elitebook 1040 x360. My recent purchase of a refurbished HP Elitebook 1040 x360 from Back Market has been an outstanding experience that deserves to be shared. This machine has not only met, but exceeded my expectations in several key areas. Impeccable Aesthetics: Upon receiving my HP Elitebook 1040 x360, I was immediately impressed by its immaculate aesthetic condition. It's hard to believe that this machine is refurbished. From the sleek case to the keyboard, everything looks and feels brand new. Fast and Efficient Delivery: The speed and efficiency of delivery was another pleasant surprise. The computer arrived much sooner than expected, which I greatly appreciated, especially considering the importance of this purchase. High Performance: Equipped with a 1TB SSD and 16GB of RAM, the HP Elitebook 1040 x360 handles all my tasks with impressive ease. Whether for work or play, this laptop delivers exceptional performance, allowing me to multitask effortlessly and with incredible speed. In summary, my experience with Back Market and my HP Elitebook 1040 x360 has been absolutely satisfying. I highly recommend this option to those looki...

the computer looks like new, it doesn't look reconditioned. super fast delivery (I was delivered before the deadline). for the moment everything is working, I'm still observing. the only problem is the battery life (about 3 hours), but since it's reconditioned it's fine.