Everything went perfectly How good it is when everything goes smoothly! Ordering is simple, you just have to know what you want. Everything went perfectly....order tracking, delivery.....packing and Happiness The S23 plus is an excellent smartphone, and the reconditioning was just right! Exactly as presented Having had the S20 plus, no surprises when it comes to quality and performance Samsung

Great device at a good price. + photo function Screen quality Smooth navigation between the app store Fast delivery - Device got very hot after one that navigated in a car & Battery also went dead quickly, so turn brightness down when navigating. I have no comparison material whether this is due to refurbished or inherent with this Samsung. - Biometric login laborious with screen protector

In reference to my recent purchase, I had anticipated receiving the original packaging as I had selected the "excellent" condition option. However, I was disappointed to find that the phone arrived in a damaged box with a "healthy food" sticker attached to it. The only protective packaging was a single layer of bubble wrap, and some brown wrapping which is insufficient for ensuring the safety of the device during transit. Despite these concerns, I am pleased to report that the phone itself appears to be in excellent condition, with only a minor blemish on the top right corner. The screen is pristine and free of any scratches. Overall, I am satisfied with the product and would consider purchasing from Back Market again in the future. I highly recommend this company to anyone considering a refurbished device.

I bought a Samsung S23 Plus Lavender for my daughter. I chose one with a good price. Shipping was on time as expected and I found out it came from France. The phone was perfect although reconditioned, no signs of wear on the glass, edges and back, it looked almost new. Unfortunately there was no original box but at least there was the cable and pin to change the SIM. I also tested the phone and it was perfect, no glitches. I am very satisfied with this purchase and this seller. Thank you !

I ordered a Samsung Galaxy S23+ in perfect condition. The phone I received was as described. Unfortunately, I realised that it was intended for the Korean market when I tried to install Samsung Pay. To avoid any problems with location or networks, I decided to send it back. I was promptly refunded. I'm disappointed that you can't tell if the smartphone you're buying is suitable for the French market. I think Back Market should be more transparent about this. I'm currently waiting to receive another S23+, this time bought from a French retailer. Hopefully it will have a French software version and Samsung Pay compatible.

This is my 3rd refurbished phone and 2nd from BackMatket and I recommend it 100%. I bought the Samsung galaxy s23+ and I am more than delighted.

Bought several Samsung phones from Backmarket over the years and found them to be brilliant. My latest was a Galaxy S23+ dual sim sold by Best4tech. The phone arrived nicely boxed with a lead. The phone I ordered was supposed to be in excellent condition - it was mint. Over the moon with this purchase.

1st experience in buying reconditioned I must admit I'm bluffed, extremely fast delivery, phone in perfect condition, no scratches and totally compliant with the description. The manual is missing but that's only anecdotal as you can download it from the brand's website. I highly recommend it and my next purchase will certainly be a refurbished one.

Smartphone bought in perfect condition, received almost new. Very fast delivery. I bought from a French retailer in the hope of getting a European phone and it's OK there too. We'll have to see how long the battery lasts. But overall, I'm very happy with my purchase.