Customer reviews for Refurbished MacBook Air M2

I don’t think this is the seller’s fault, it’s 100% Backmarket. The laptop arrived with a fake charger that was not Apple. It stated this nowhere on the website when I was buying, but when I contacted Support they refused to help or even address my concern - I asked multiple times specifically for the agent Kaan to help with this and was ignored. On top of that, the charger included the wrong plug for my location. Again, I think it’s Backmarket’s responsibility to have researched the country they’re selling in and make sure that the products sold are correct. They issued a ‘credit’ for this that doesn’t even cover the amount it will cost me to buy a compatible plug, not to mind an Apple charger. Absolutely shocked how awful the customer service was - not even willing to acknowledge the issue let alone provide any solution

Brought as a present for my wife and she absolutely loves it. Seems to work really well. Only one little dent on the outside and the rest of the machine looks perfect

Assolutamente perfetto! Prodotto in condizioni impeccabili, sia esteticamente che a livello di funzionamento. La batteria dura tantissimo. Consegna puntuale.

Working as if brand new and price was great. Very satisfied.

Quality seems fine, however it came without charger which is a bit annoying..

when i was turning it on and off it was jammed and didn't work and i had to completely turn it off so it can work back. and i didn't get my refund yet.

To be perfectly honest, this is my 1st purchase from Back Market and I'm not disappointed. I am very satisfied with the refurbished product in very good condition. MacBook Air 13 2020 very clean and works perfectly. Thanks to the reseller in Germany. Negative point: I received a Chinese charger and not a genuine Apple charger suitable for the MacBook I ordered. I would have preferred to receive an Apple charger.

My Macbook Air 13-inch came quicker than expected and is in better condition than I expected. Apart from the lack of Apple packaging, there are no identifiers that this is a refurbished device. I am over the moon. Thanks Back Market for a brilliant service.

As I was expecting (hello! Black Market is the best :D) I'm incredibly happy with my MacBook Air A2337. It's exactly what I was hoping for and what I needed. I bought it "good" and, as my previous experience with my Samsung A34, unless you look closely and may see a tiny scratch or some minor sign of wear (for instance, the keyboard), I would think it's actually "excellent". I was so excited as, although I'm not a fan of Apple's elitism and arrogance in general, I'm a sucker for design and a Mac has no rival in terms of some quirks and little details that are just awesome (quite literally). And how lightweight, compact it is, there's nothing like it. It's exactly what I needed: a device that it's practical to take to the library or to a cafe and that I don't have to plug in all the time (like my other laptop) and great to take on my trips! The size of the screen is also just perfect. The crispiness make the reduced size (compare to my main laptop) unnoticeable. Also, the TOUCHPAD! OMG I've never experience anything like it. I absolutely HATE using touchpads but this one is just incredible. I'm in no rush at all to get a mouse. The battery lasts for many hours, especially for academ...