Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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147 verified reviews in the last 12 months.
Hugo B.
Purchased on the 2 January 2025
Phone received on time, parcel in good condition and product well packaged/protected. Two downsides: the condition of the phone, sold as "perfect", should have been categorised as "very good" according to the back market specifications that I've just reread (the back cover shows traces of a glue-type product that won't come off). The other point is that the product was shipped 'off the ground' in terms of the reconditioned/eco-friendly concept: from Brive, then Bordeaux, then Leipzig in Germany, then Nantes to its destination in Brittany. What's that all about? Please check with your DHL service provider for more consistency!
Reviewed in France on 8 January 2025
Crosscal action-x5 64 Go - Noir - Débloqué - Double SIM physiqueGuillaume G.
Purchased on the 7 January 2025
For the moment very good product ... the battery seems fine. All in all a very good product. I would recommend this product even more as Crosscall themselves no longer sell it, the only phone to last 5 years and more and I'm not the careful type.
Reviewed in France on 23 January 2025
Crosscall Trekker X4 64 Go - Noir - Débloqué - Double SIM physiqueDenis C.
Purchased on the 12 October 2024
perfect reconditioning of the device nothing to say. see how it behaves over time to follow
Reviewed in France on 9 December 2024
Crosscall Action X3 32 Go - Noir - DébloquéFanzy 1.
Purchased on the 30 November 2024
Compliant. 👍 As a gift. I thought the Integrated system would be newer but that's me not knowing anything about it. Otherwise no problem! My partner didn't have a smartphone so it's always a step forward.
Reviewed in France on 6 January 2025
Crosscall Trekker M1 Core 16 Go - Noir - Débloqué - Double SIM physiqueClement B.
Purchased on the 25 November 2024
I received everything quickly. Portability went without a hitch. The only downside was that the transport company could no longer deliver to relay points. Phone received in good condition with very slight scratches on the screen. Nothing to complain about. It works very well.
Reviewed in France on 10 December 2024
Crosscall Core-X5 64 Go - Noir - Débloqué - Double SIMQuentin E.
Purchased on the 3 January 2025
Perfect! Works like a charm. Good battery capacity. Excellent cameras. Smooth and fast, the quality is there. Small downside, the size of the phone rather bulky ... Fast delivery.
Reviewed in France on 12 January 2025
Crosscall Stellar X5 128 Go - Noir - Débloqué - Double SIM physiqueGaec D.
Purchased on the 17 November 2024
There's nothing wrong with Backmarket, but there is something wrong with the phone model. I really like the long battery life and the quick-access buttons on the side. I chose it for its durability and small size, which means it fits in a girl's pocket! A few drawbacks though: - there are only 2 buttons at the bottom of the screen instead of 3 like on most models (back / home screen / open windows), which is a bit confusing. - which bothers me on a daily basis: the bluetooth sound power is clearly lower than on my previous phone (samsung galaxy A3 2016): I have to turn it up to the max to hear anything on my hi-fi system, in my car or on my portable speaker. - continuous improvement: it's a shame that this model isn't yet de-google-able... like my old one was.
Reviewed in France on 21 December 2024
Crosscall Core M4 32 Go - Noir - Débloqué - Double SIM physiqueJ-malo B.
Purchased on the 3 October 2024
Phone in very good condition. First negative point: the battery, it doesn't seem to be in very good condition, I hope it lasts at least two days. Second negative point: I'm in the process of updating Android and security updates, but there have been no updates since 2021! You have to do everything and it takes hours... shame the phone isn't up to date.
Reviewed in France on 9 December 2024
Crosscall Core-X4 64 Go - Noir - Débloqué - Double SIM physiqueCatherine L.
Purchased on the 13 December 2024
Hello, Delighted as it is in really good physical condition, however I thought that the charger cable would have a connector for an electrical socket, which is still more practical than a USB-C to USB-C cable. What's more, it didn't say that the memory card wasn't included - what a surprise! Why not be more specific in your description, at least we could order everything at once. Now I have to go shopping again and I won't be in time for 21/12. All the best. Thank you.
Reviewed in France on 18 December 2024
Crosscall Action X3 32 Go - Noir - DébloquéCharline M.
Purchased on the 13 February 2024
Phone arrived very quickly, well packaged. Works perfectly, nothing to say that it is a reconditioned. To be seen over time as it has only been in use for 2 weeks.
Reviewed in France on 9 December 2024
Crosscall Trekker M1 Core 16 Go - Noir - Débloqué - Double SIM physique