Why does Back Market charge a Service Fee on my Order? | Back Market
This fee is allowing Back Market to invest in quality control by our refurbishers, to offer you the best experience possible in buying refurbished products.
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1,163 verified reviews in the last 12 months.
Theresa M.
Purchased on the 21 December 2024
Great service.. quick delivery.. ONLY gripe if I had one was that we can't use Klarna on the page, which would have made additional purchases simpler. We had to use refurbed as they do offer that service and as a household of twelve we buy a LOT of phones so would make good business sense to adopt it
Reviewed in Ireland on 5 January 2025
Galaxy S21 Ultra 5G 128GB - Black - Unlocked - Dual Physical SIM + eSIMJohn D.
Purchased on the 24 November 2024
great phone, like new. the only problem I have us when I was ordering I looked up the specs and it said it was a G988b, which is the European version firmware. I wanted this because I had already bought the same phone from refurbed.ie and they sent me a G988u1 phone, the problem was it's on US Firmware and I could not get it to update to latest firmware. they took it back and promised me a replacement but never followed through. this phone even though it's set to USA region firmware has updated ok, but only downside it's only got American English version. I think you should only sell phones that have regional based firmware to the same firmeare region. for example I should have received a Gʻ988B phone.
Reviewed in Ireland on 12 December 2024
Galaxy S21 Ultra 5G 128GB - Black - UnlockedMantas K.
Purchased on the 12 March 2024
I purchased the Galaxy S21 Ultra 512GB model in good condition and it did arrive in good condition indeed. Screen - mint condition. I'm very happy, only thing is I had to get a fast charger for it. Also, battery is somewhat average but in fairness I didn't expect it to be much better anyway (lasts about a day with medium usage). Shopping experience was absolutely fantastic 👌 💯 I would highly recommend this company to anyone.
Reviewed in Ireland on 9 December 2024
Galaxy S21 Ultra 5G 512GB - Silver - Unlocked - Dual-SIMJames R.
Purchased on the 19 November 2024
only looked at phone ,quality perfect,as I got for a xmas gift, I havent done anthing else with it. will let you know further after xmas day
Reviewed in Ireland on 9 December 2024
Galaxy S21 Ultra 5G 512GB - Black - Unlocked - Dual-SIMAaron B.
Purchased on the 31 December 2024
Slight scratch at bottom of screen but apart from that works perfect
Reviewed in Ireland on 20 January 2025
Galaxy S21 Ultra 5G 256GB - Black - Unlocked - Dual-SIMCathal N.
Purchased on the 8 January 2025
Seems good so far, nice phone
Reviewed in Ireland on 19 January 2025
Galaxy S21 Ultra 5G 256GB - Black - Unlocked - Dual-SIMLiam M.
Purchased on the 4 March 2024
Hey quick service and good quality phone received. Recommended
Reviewed in Ireland on 9 December 2024
Galaxy S21 Ultra 5G 256GB - Silver - Unlocked - Dual Physical SIM + eSIMEmma B.
Purchased on the 25 February 2024
Phone works perfectly and came in fantastic condition, and so quickly!
Reviewed in Ireland on 9 December 2024
Galaxy S21 Ultra 5G 256GB - Black - Unlocked - Dual-SIMMartin C.
Purchased on the 19 March 2024
Delivered quickly. Software seems ok. Chip on phone's metal casing where it dropped or was scratched. Good value... Pity case didn't arrive with it. Waiting 2 weeks and still not delivered
Reviewed in Ireland on 9 December 2024
Galaxy S21 Ultra 5G 128GB - Black - Unlocked - Dual Physical SIM + eSIMRafael jose H.
Purchased on the 11 December 2024
It says I received the package and I still haven't received anything. It's a scam.
Reviewed in Ireland on 24 December 2024
Galaxy S21 Ultra 5G 128GB - Black - Unlocked - Dual Physical SIM + eSIM