Customer reviews for Refurbished Brother

This is not the first time that we have purchased a refurbished device from Back Market. I've wanted the Brother MFC-L3770CDW for a long time. It's simply far too expensive when new. Back Market had it for -30% including shipping. Item condition: Device bought in "excellent" condition. The document counter was at "0000021", toner and drum condition at 100%. No scratches, so the machine is as good as new. Scope of delivery: Device came in the Spain variant. Display language Spanish (no hay problema) Operating instructions in ES/P/I, no documentation in D or E. Driver CD, power cable, USB printer cable, NO telephone cable. Packaging and shipping: Came in original packaging from South Spain. Delivery with UPS smoothly, 7 days, tracking through 3 countries, everything top. Box showed some pressure marks and holes after the journey, without affecting the device. Miscellaneous: Toner cartridges were installed in the device (!), transport locks (if there is such a thing) were not present (?). Cartridges no longer fitted 100%, so that the device rattled loudly. No error display. The quick instructions are not sufficient for using all the features and setup, so you need to get the co...

Positive: Good restoration for a machine released by Brother in 2008, despite its high price. Machine well protected by its packaging and functional. Negative: I cleaned it completely with the help of the user manual and when I got to the drive belt and the toner collection tray, I found that these two elements as well as the bottom of the machine were very dirty. When I cleaned these three parts, I found that they were clogged with black toner powder that was very difficult to remove. At this price, I would have expected everything to be spotless. Overall: Satisfactory on the whole, the machine is functional, but in English (with no possibility of switching to French despite software and firmware upgrades) and not fully cleaned. I would recommend it for a machine that is so old (thanks and hats off to Brother) and fully functional.

I am satisfied with my order for the Brother HL-L6400DW printer which works very well. I bought it in "good condition" and I'm pleased with it. The only downside was that I had to clean the drum before use because toner had spread all over it during the journey and it wouldn't print.

The delivery of the article is an absolute catastrophe - please who can afford to wait 3 days at home for a deliverer? - Sign or take the risk of theft from the deliverer !?!? Then the deliverer comes - explains that the centre is to blame for the wait and doesn't need a signature !!!!! The box was damaged - I have not yet noticed any damage to the item..... DHL Express is absolutely the LAST !!! The item is currently still doing what it should. - Hopefully it stays that way. A 2nd delivery will bring my nerves to an end.

I am completely delighted with the Brother MFC-L3770CDW printer. After a thorough examination, I can only say that it appears to be a new device. The printer was fully assembled, but I couldn't see any signs of previous use. Only the packaging looked a little worn. I can only say that I received excellent quality at a favourable price. Thank you very much.

I bought the printer for about half the new price in "excellent" condition. The device was still completely new in its packaging, even the Brother toner was still in its original sealed packaging. Technically, the device works perfectly as expected. I would be happy to buy it again.

Installation a little complicated on Windows 11 (Galaxy book) because this model of scanner is old, but we managed by using the most recent driver found on the Brother site. For the rest...perfect.

Top product received at a very, very good price. Condition should be "Excellent", but actually like "New". Delivery from southern Spain only 3.5 days, 1 day earlier. Handling and delivery information excellent. Device is very easy to set up. Multilingual instructions available. "Back Market is highly recommended!

No response from Backmarket regarding the siret number. As far as the printer itself is concerned, nothing but the best. High quality professional packaging and quick installation with no major problems. The printer is perfectly functional and complies with the criteria in the advert.