Customer reviews for Refurbished Samsung Galaxy S21 5G

I'm very happy with my purchase it's in mint condition and working perfectly. I would recommend Back Market to anyone

Excellent quality and delighted I had the choice of a new battery which is not on offer in other refurb websites I visited. Very happy with my purchase and will be back.

Phone Condition is excellent. Delivery was on time. Just that the cost was little expensive. Apart from price other services are awesome.

Great experience. No problems or complaints at all. Item came when they said it would, in the state they said it would :)

Happy with purchase

Very good condition

Hi, the phone was delivered on time and the condition was as described. A little disappointed that while there was a charging cable supplied, there was no plug with phone. The phone is working fine, though for some reason it is very slow when connected to my home wifi, other wifi systems appear fine. the home wifi has a download speed in excess 30mb and other devoces work normally. I reall cannot explain why this is occuring. Other than that all appears fine.

Bought a Samsung galaxy s21. Was meant to be Excellent quality. The screen cracked after 3 days (didn't drop it). Clearly screen was changed with inferior glass than original.very disappointed.

Nothing to say about the delivery, but the phone is another matter. Well, it's in very good condition visually, as expected, and it also works perfectly well. However, I had a problem with my sim card, because the phone couldn't see it, even though it was perfectly inserted. I tried on another phone and it recognised my sim, so I deduced that the problem was with my Samsung s21. Fortunately, it takes e-sim, so I bought a new one. Normally, and even if it's refurbished, the phone should be fully operational, especially for the hardware sim card reader, which is elementary. So far, that's the only major fault I have to point out, and that's why I've given it an average rating. ( + the phone's model, which I don't find incredible, especially when it comes to photos, my s10 was already very good and the selfie mode was much better. The video mode is very good, but again nothing really significant. The only thing I really like is the ability to install dematerialised sims).