MacBook arrived in very discreet, well padded packaging. The product was graded excellent and it looks like it has just been taken out of its original packaging and then re packaged. No sign of it ever being used. I’m very happy. If i had of bought this being told it was brand new I would of believed it. It did arrive a day late but that is a fault of the courier not back market or the seller. Very happy!

Great service. I've ordered regular DHL delivery and it has been sent with an express. I received a Macbook within 3 days. Mac is in excellent condition visually and performance-wise as advertised. However, keys w and x work quite hard and had to be pressed quite strongly to get them working. Overall, great. I would highly recommend BackMarket.

I consider it a perfect purchase, I had doubts at first before I received the laptop but lastly I was happy with the purchase.

Ordered a Macbook Pro Core i7, received it in 2 days, great delivery by DHL courier, but sadly and frustratingly it wasn't i7 which obviously i paid more for, it was core i5 and it didn't have an SSD drive as it was supposed to have. DHL'd back for a full refund - :(

Amazing laptop!! It’s perfect, works really good!

It’s a good machine overall it works perfectly but I was expecting something with better physical appe perhaps having hadchosen fair quality.

I purcahsed this unit and is was listed as Excellent but I would not agree the touch pad is not excelent which makes it just good !!

I have to admit that I was very pleasantly surprised and quite happy with my purchase from Back Market! Having always been a fan of new from new, I never thought I'd one day take the plunge and buy refurbished. I should have done it a long time ago! The MacBook Pro I bought is in almost new condition. All that's missing is the box. Happy new Back Market customer! Thank you for your professionalism! I highly recommend you!

It's great! My old 2015 Macbook Pro can now "retire". The "new" refurbished Macbook 2019 is just a gigantic upgrade. The delivery was exorbitantly fast (came with FedEx - literally overnight). Super packaged. Macbook very clean on the outside, runs flawlessly, fast and quiet. Battery performance normal. The "very good" condition is very satisfactory - I didn't find a single scratch. I can't tell you how happy I am about it. I'd be happy to use it again.