Terrible service. Terrible product. Was sent to me (my first - and last time buying from Back Market), sent the device, It worked first of all, then within the same evening, overheated and wouldn't switch on at all. Couldn't restart, was completely unusable. Would not recommend whatsoever. Still dealing with the repercussions.

I was sceptical about buying a refurbished phone but am so happy I did! I wouldn't have known it wasn't brand new. Would highly recommend. The battery lasts for at least 2 days as well. Really happy. Thank you 😊 It came with an iPhone cable and was an android phone but not an issue as I had correct cables at home.

Phone received without SIM card extractor. As a result, I had to go and buy one to be able to start it up... The new seals from the company responsible for reconditioning the phone arrived damaged.

Received in less than 24 hours... Faster than Amazon... Unbelievable ahah The phone is perfect.... Just little scratches on the screen (that you can only see when the screen is off), but it's clearly worth the price! The battery drains far too quickly for a 5k and the charger is not supplied with it (oneplus still supplies chargers with the phone) but frankly it's really worth the price, I'm thinking of buying all my phones here from now on.

So far so good.. I got it for my partner about a week ago for his birthday as was too good a deal not too! Delivery was a lot quicker than expected.. I think it actually came the day after I bought it! My partner is very happy with it.. he kept the same phone for 7 years before this one so he’s very happy!

Express delivery worked great, the mobile phone arrived within a day. Unfortunately, the film on the parcel was broken and the parcel was open. However, everything still seemed to be in order. The device was as expected, everything was great.

So far so good. excellent product. very professional handling of the purchase. i am very satisfied and will repeat the purchase experience in the future. Thank you for the after sales service.

I can't tell the difference between this and a phone straight off the shelf! After years with a OnePlus 6T from new it was outside of software updates and didn't charge as reliably. I basically wanted the same phone. Big plus with this model is sharper screen and the fingerprint sensor which works much more reliably. Negative would be the back is quite slippery without a case and to use the wireless charging you need to buy expensive accessories from OnePlus. But as far as the Back Market experience goes I am impressed...next time I need a like-new piece of tech I know where to go!

The purchase was a positive surprise! Everything has worked as it should so far. The phone has now been in use for about 2-3 weeks. Battery lasts well in normal use. I am a satisfied customer! :)