Customer reviews for Refurbished OnePlus

4.2/5

504 verified reviews in the last 12 months.

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  • B

    Brian O.

    Purchased on the 16 February 2024

    4.4/5

    Okay, so. . . customer service acted professional in most cases except one, they had great communication, they were prompt in replies and were courteous but i'll get to the negative issue at the end, The phone iteself came very quickly in the post, great job there, and it was well packaged, The quality of the phone state, when I looked at the screen, it was very impressive for a second-hand phone, it looked brand new, no scratches, and when I turned on the phone, it looked even better, Now the negative customer service issue, Before buying the smartphone I asked the customer service agent for the exact android version of the phone, they replied that it would be either android 9 or 10, I said can you double check it yourself or with the seller? They said no we can't, I said if it's android 9 or 10 that's fine but I don't want it to be android 11, they said it would be 9 or 10, And when I checked the version after turning on the phone, it was 11, Now, because i'm tech savvy, I was able to modify the phone and install android 10, but here's the thing, most people would be pissed if they asked to have a specific version and not to have another version, only to find out that they ...

    Reviewed in Ireland on 9 December 2024

    OnePlus 6T 256GB - Black - Unlocked - Dual-SIM
  • J

    Jack W.

    Purchased on the 7 December 2023

    4.5/5

    Arrived on time, quick delivery. The phone does not come with it's charger so beware of that. I bought the phone in excellent condition - no screen scratches, no charging problems looks and operates brand new. Would definitely recommend buying again if I need a new phone.

    Reviewed in Ireland on 9 December 2024

    OnePlus 10T 128GB - Black - Unlocked - Dual-SIM
  • N

    Niall G.

    Purchased on the 27 March 2024

    4.6/5

    Phone was in straight out of the package quality. Fast delivery and good costumer service. Would recommend using.

    Reviewed in Ireland on 9 December 2024

    OnePlus 10 Pro 256GB - Black - Unlocked
  • L

    Lee D.

    Purchased on the 24 January 2023

    4.6/5

    Another happy purchase from Back Market, phone was in better condition than good, more like excellent. Prompt delivery and great customer service as always.

    Reviewed in Ireland on 9 December 2024

    OnePlus 9 Pro 128GB - Black - Unlocked - Dual-SIM
  • M

    Michal S.

    Purchased on the 2 December 2024

    4.9/5

    Phone is great, looks like brand new.

    Reviewed in Ireland on 9 December 2024

    OnePlus 12R 256GB - Blue - Unlocked - Dual-SIM
  • R

    Rafal F.

    Purchased on the 15 January 2024

    4.5/5

    Phone is super work perfect

    Reviewed in Ireland on 9 December 2024

    OnePlus Nord CE 5G 128GB - Blue - Unlocked - Dual-SIM
  • S

    Sarah L.

    Purchased on the 5 September 2024

    1.2/5

    Terrible service. Terrible product. Was sent to me (my first - and last time buying from Back Market), sent the device, It worked first of all, then within the same evening, overheated and wouldn't switch on at all. Couldn't restart, was completely unusable. Would not recommend whatsoever. Still dealing with the repercussions.

    Reviewed in Ireland on 9 December 2024

    OnePlus 10 Pro 128GB - Green - Unlocked
  • A

    Anthony K.

    Purchased on the 25 January 2024

    2.1/5

    Phone not in acceptable working condition, battery doesn't charge, easily cleanable dust and dirt around camera housing, no effort made to clean it. Awful experience, will not shop from Back Market in future

    Reviewed in Ireland on 9 December 2024

    OnePlus 9 Pro 128GB - Silver - Unlocked - Dual-SIM
  • A

    Alessandro M.

    Purchased on the 8 December 2023

    4.6/5

    The OnePlus 10T I ordered from BackMarket is absolutely brilliant. Despite it being refurbished its condition is like new. The phone has got no mark and it works perfectly. My only concern was the battery life , being a used one, but I have to say that I'm poositively impressed by it and it looksas new after testing it with some battery apps. For the price is was an absolute bargain.

    Reviewed in United Kingdom on 9 December 2024

    OnePlus 10T 128GB - Black - Unlocked - Dual-SIM
  • N

    Nicolas G.

    Purchased on the 24 August 2024

    4.9/5

    Excellent phone once again, I'm switching from the OnePlus 5T to the OnePlus 7T. Perfect condition and reconditioned, so far 100% successful. Express delivery, frankly little used but like the FLIP6, impeccable service. On the other hand, I do regret not being able to see the condition of the equipment more clearly ...

    Translated from French

    Reviewed in France on 9 December 2024

    OnePlus 7T 128 Go - Argent - Débloqué - Double SIM