Customer reviews

4.3/5

28,461 verified reviews in the last 6 months.

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  • S

    Siobhan M.

    Purchased on the 28 November 2023

    4.5/5
    I bought the Samsung Galaxy z Flip 4 & it arrived on time & in perfect condition. I was really impressed. The phone is fully refurbished & it looks like it came straight out of the Samsung store. I'm extremely impressed with the quality of the mobile phone and Back Market.
    Galaxy Z Flip4 128GB - Grey - Unlocked

    Reviewed in Ireland on 17 December 2023

  • A

    Amy K.

    Purchased on the 21 October 2023

    4.9/5
    Fast delivery which was great. Quality of my refurbished Samsung s21+ was near perfect. Zero scratches or marks on the phone. Have had the phone about a month now and still perfect. The charging cable was not a fast charge cable but not a big deal as had one from previous phone. Would highly recommend backmarket.ie, and I will be shopping here again in future.
    Galaxy S21+ 5G 128GB - Purple - Unlocked - Dual-SIM

    Reviewed in Ireland on 23 November 2023

  • P

    Paul B.

    Purchased on the 11 November 2023

    4.9/5
    Refurbished Galaxy A8, described as Good condition arrived at the early end of the delivery window in excellent condition. Very impressed with the phone specifications at a very reasonable price. Tracking emails at each stage of the delivery journey were reassuring. Phone arrived with power cable and SIM tray unlocking tool as advertised, but no setup link or instructions which was puzzling until I found the manufacturer's SIM setup instructions for this model online. Perhaps a similar link or basic setup instructions would be helpful in future, for those unfamiliar with this type of SIM tray. Otherwise, very pleased. Phone was easy to setup following the onscreen steps after a power charge and restart.
    Galaxy A8 (2018) 32GB - Black - Unlocked

    Reviewed in Ireland on 26 November 2023

  • J

    John N.

    Purchased on the 2 April 2024

    4.8/5
    Phone came in excellent condition - as promised! i was a little nervous about getting a refurbished foldable, but as soon as i got my hands on it i realized i was worried over nothing. The delivery time was also impressively quick :)
    Galaxy Z Fold 5 512GB - Black - Unlocked - Dual-SIM

    Reviewed in Ireland on 18 April 2024

  • R

    Richard T.

    Purchased on the 24 November 2023

    4.6/5
    Received the phone within days of ordering and in perfect condition as described. Would recommend you to anyone looking for a refurbished Phone.
    Galaxy A54 128GB - Grey - Unlocked - Dual-SIM

    Reviewed in Ireland on 30 December 2023

  • C

    Christian O.

    Purchased on the 24 November 2023

    4/5
    Before buying, I had spent quite a bit of time researching the phone followed by lots of shopping round for the best prices. Coming up to and including on the day of Black Friday, prices seemed to fluctuate wildly, both up and down but in the end, I got the best price here. Ordering was reasonably easy although it did take two goes to actually pay for it. Delivery was several days later than was predicted but in my case that was not a major issue. Phone was, as advertised, in excellent condition. Transfer from my old Samsung was for the most part easy and automatic although did have trouble with WhatsApp. Battery life is disappointing with no more than 24 hours medium use but that seems to be the way and I doubt a brand new phone would be much better. Overall happy experience.
    Galaxy S21 Ultra 5G 256GB - Black - Unlocked - Dual-SIM

    Reviewed in Ireland on 20 December 2023

  • M

    Mantas K.

    Purchased on the 12 March 2024

    4.5/5
    I purchased the Galaxy S21 Ultra 512GB model in good condition and it did arrive in good condition indeed. Screen - mint condition. I'm very happy, only thing is I had to get a fast charger for it. Also, battery is somewhat average but in fairness I didn't expect it to be much better anyway (lasts about a day with medium usage). Shopping experience was absolutely fantastic 👌 💯 I would highly recommend this company to anyone.
    Galaxy S21 Ultra 5G 512GB - Silver - Unlocked - Dual-SIM

    Reviewed in Ireland on 24 March 2024

  • J

    James B.

    Purchased on the 23 January 2024

    4.6/5
    Ordered on 23 Jan, arrived on 25th Jan! The phone was packed really securely and is exactly as described at a good price, looks absolutely like new! Still getting used to all the phone features and really happy with my purchase. Would recommend and will definitely use Back Market again should the need arise! 5* service all the way!
    Galaxy Z Flip4 128GB - Dark Purple - Unlocked

    Reviewed in Ireland on 5 February 2024

  • E

    Ed W.

    Purchased on the 19 November 2023

    5/5
    Yes, the S22+ I ordered was indeed awesome, but not as good as my 2nd favourite rugby team in world, which is France 🇫🇷 - #1 is Ecosse. From ordering to receipt+quality everything was perfect. The vendor even put it in a beautiful presentation box. It was a gift for my wife - she loves me again. Merci x
    Galaxy S22+ 5G 128GB - Black - Unlocked

    Reviewed in Ireland on 28 December 2023

  • S

    Siobhan L.

    Purchased on the 4 November 2023

    5/5
    I'm so happy with my new purchase & I say new because u cudnt tell d difference.back market are so efficient quick delivery & true to there word with selecting 'excellent' I wud highly recommend them ❤️
    Galaxy Z Flip4 128GB - Grey - Unlocked

    Reviewed in Ireland on 19 November 2023