Eco Mobile Solution's customer reviews

Received on time. The first few hours the phone worked very well. We put in all the data (mdp, iCloud account, etc...) then I did the iOS 18.1 update when suddenly the phone had no more touch so I tried to turn it off, to force the shutdown but even the buttons didn't work anymore... We waited until the phone had no more battery and it turned off. The next day I put the phone back on charge and it worked just as when it arrived. Since then, no more problems...

Item as described. The processing of my order was extremely efficient and the delivery quicker than the advertised time! The i-phone 11 pro received (very well packaged) is in very good condition and works perfectly. The green-night colour is very nice. Very pleased with my purchase and my experience with Back Market.

Hello, Everything went very well with the delivery, except for the surprise of seeing that the replaced screen is of unknown origin and that it may not work as expected. Is this a significant risk?

The phone was received in a terrible state. I was sceptical, but in the end, I couldn't tell it from a new one, apart from the battery, which isn't original, but has the same autonomy as new. Very pleased.

Condition is correct but the phone is in perfect condition ... everything works very well and delivery was fast ... small problem at the time of purchase that did not work even after validating the payment ... But everything is back in order there was no problem!

Good concept to bring the small trader of used phones to the consumer on a European level! A win win on several levels. Consumer happy, seller happy, back market happy and sustainable too!

I received my new phone very quickly. At first glance, it was in very good condition, but on the other hand, it was very difficult to get a signal. This new phone often has no network... very disappointing... whereas my old i-phone had no problems picking up the same operator.

When I first used the iphone, the camera didn't work and the photos were taken in black. Now the product works perfectly

It works well, the battery holds the charge, despite a few minor bugs during communication, which may be linked to the network connection.