ID Informatique 03's customer reviews

2.5/5

8 verified reviews in the last 12 months.

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  • P

    Pierrick R.

    Purchased on the 29 March 2024

    2.1/5

    I've tried to buy a phone on the back market on two occasions, and both experiences were catastrophic. I will only mention the XIAOMI. 1/ I received the parcel on Monday when I was supposed to receive it on Thursday. (not a big deal in itself, but still). 2/ When I unpacked the phone I noticed that the screen was already scratched as if it had been rubbed on the floor. 3/ The phone takes almost 3 hours to charge (with both 65W and 25W chargers). 4/ Setting off at 5pm with 100% battery and normal use (a bit of video, a bit of music, a bit of RS) I find myself at 20% at 9pm, which is 4h/5h of autonomy. In short, it was the last time I went to Backmarket, I took advantage of an offer on Amazon for a new phone, and I'll see about reconditioning next time, certainly not at Backmarket.

    Translated from French

    Reviewed in France on 9 December 2024

    Xiaomi 12 Pro 256 Go - Gris - Débloqué - Double SIM
  • H

    Houyeme H.

    Purchased on the 7 July 2024

    5/5

    Super

    Translated from French

    Reviewed in France on 9 December 2024

    Galaxy Tab S7 FE 5G 64GB - Noir - WiFi + 5G
  • T

    Thaddée D.

    Purchased on the 24 May 2024

    1/5

    Very bad experience. The computer ordered was very badly packaged and sent by post outside the time limits of the site. The address was wrong (they sent it to the billing address). Of course I have to pay for the return of the parcel and I have to deal with the dispute with the carrier. The only positive point is the responsiveness of the backmarket helpdesk and their friendliness. However, they were unable to help me resolve the problem.

    Translated from French

    Reviewed in France on 9 December 2024

    Gigabyte Zalman S2 Core i7 3.6 GHz - SSD 256 Go + HDD 1 To - 16 Go - AMD Radeon RX 5700 XT
  • L

    Lucile M.

    Purchased on the 2 May 2024

    2.9/5

    So I was quite happy until the phone stopped working no more than 20 minutes ago (fault in the cable receiving the charge). So I was offered a 'human to human' chat. Well, I'm still looking for it. I need to delete my data from the phone before I can send it again... Well, it's flat... So in fact I can't do anything with it... And there's no human for my "human to human" chat.

    Translated from French

    Reviewed in France on 9 December 2024

    Galaxy A5 (2017) 32 Go - Noir - Débloqué
  • J

    Jorge G.

    Purchased on the 3 February 2024

    2.6/5

    the phone itself was fine but in less than a week the battery was at 70/100 and I didn't like that as I spent 400 euros for a phone that barely spent a whole day with it otherwise fine.

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    iPhone 11 Pro Max 256GB - Plata - Libre SIM física
  • A

    Anais D.

    Purchased on the 3 June 2024

    2.8/5

    Phone without box or earpiece wrapped in paper and put in a box. Shock on the bottom of the phone with a hole. Disappointed.

    Translated from French

    Reviewed in France on 9 December 2024

    Huawei P30 Lite 128 Go - Noir - Débloqué
  • L

    Ludger D.

    Purchased on the 24 December 2023

    1.8/5

    Disappointed, after a delay in the parcel I received a tablet which is one of the tablets provided by the southern region for high school students with integrated textbook applications etc...

    Translated from French

    Reviewed in France on 9 December 2024

    Lenovo Tab K10 64GB - Bleu - WiFi
  • J

    Joaquim B.

    Purchased on the 14 April 2024

    2/5

    The screen fails, the fingerprint reader does not work.

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    Xiaomi 12 Pro 256GB - Gris - Libre - SIM dual