NLR's customer reviews

4.1/5

894 verified reviews in the last 12 months.

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  • K

    Kelvin S.

    Purchased on the 19 March 2024

    4.4/5

    Great experience and first time ordering from backmarket. my order was exactly as I hoped it would be .the phone is in excellent condition. highly recommended 👌

    Reviewed in Ireland on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked - Dual-SIM
  • L

    Liam M.

    Purchased on the 4 March 2024

    4.8/5

    Hey quick service and good quality phone received. Recommended

    Reviewed in Ireland on 9 December 2024

    Galaxy S21 Ultra 5G 256GB - Silver - Unlocked - Dual-SIM
  • D

    Danny D.

    Purchased on the 12 December 2023

    3/5

    The item I received was turning itself of and restarting for no reason even when the battery was full. I left it at home to eventually return it and my daughter dropped it and broke the screen so now it's absolutely useless 800 worth of scrap.

    Reviewed in Ireland on 9 December 2024

    Galaxy S22 Ultra 5G 256GB - Black - Unlocked - Dual-SIM
  • M

    Maitena B.

    Purchased on the 7 April 2024

    4.9/5

    Telephone in excellent condition. Very well packaged. I was a little worried when an error message about the battery appeared. I read that this is normal on some refurbished devices. And that the message goes away after 15 days. I still have a few days to go before it disappears. But I was totally reassured when I saw how the battery lasted all day. It was a very good idea to get a refurbished one. I'm really pleased!

    Translated from French

    Reviewed in France on 9 December 2024

    iPhone 12 Pro Max 256 Go - Bleu Pacifique - Débloqué SIM physique
  • V

    Vanessa F.

    Purchased on the 7 April 2024

    4/5

    Hello, I see that the battery and screen are not recognised by Apple. In the settings, it is indicated as unknown parts. How can I solve this problem? Are the parts reliable? Thank you

    Translated from French

    Reviewed in France on 9 December 2024

    iPhone 11 Pro Max 256 Go - Vert Nuit - Débloqué SIM physique
  • A

    Aymane Q.

    Purchased on the 25 September 2024

    5/5

    Perfect! I took the perfect state and I really have the impression to have bought my brand new Mac, the delivery was carried out in 2 days, it functions perfectly, for a first purchase on Back market I am 100% satisfied and I recommend this salesman to 100%.

    Translated from French

    Reviewed in France on 9 December 2024

    MacBook Pro Touch Bar 13" Retina (2019) - Core i5 1.4 GHz 128 SSD - 8 Go AZERTY - Français
  • A

    Alyssa P.

    Purchased on the 10 September 2024

    4.6/5

    The phone is great, but when I received it the camera was not original, nor was the screen, and the battery is at 90%. I don't think it's very honest of you not to use original parts.

    Translated from French

    Reviewed in Belgium on 9 December 2024

    iPhone 14 Plus 128 Go - Minuit - Débloqué
  • I

    Iuliana T.

    Purchased on the 17 June 2024

    5/5

    I like it and it is in very good condition. The only thing that scared me a little with the message on the camera that says that it is not configured or that it has parts that are not original. For me the camera is very important for the photos. But I see that everything is quite good. So I'm happy with the purchase

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    iPhone 12 Pro Max 256GB - Grafito - Libre SIM física
  • S

    Simon B.

    Purchased on the 25 December 2023

    4/5

    Good evening, We are very disappointed with the battery's charge life. I chose this model of phone for my son because I've had one myself since July 2022 and autonomy was the most important criterion, along with the super-fast charging (120W). I therefore bought a second reconditioned one from backmarket with full knowledge of the facts, i.e. without a charger (which is still worth 50 euros) and with a battery capacity that should normally be at least 85% of the initial capacity. That's what I'm doubting (by comparing the operating time of our two XIAOMI 11T pro phones) and I'd like to be able to check it... How can I be sure of the quality of this battery, which obviously doesn't hold up compared to mine, which is already over 18 months old...? Best regards. BROUSSE Simon

    Translated from French

    Reviewed in France on 9 December 2024

    Xiaomi 11T Pro 256 Go - Gris - Débloqué - Double SIM
  • C

    Christine R.

    Purchased on the 22 December 2023

    5/5

    From receipt of the phone to today, 10 days later, everything has been perfect (delivery, material purchased xperia xz1, customer care). With the satisfaction of promoting refurbished.... Thank you!!!

    Translated from French

    Reviewed in France on 9 December 2024

    Xperia XZ1 64 Go - Noir - Débloqué