Second Chance's customer reviews

4.1/5

790 verified reviews in the last 12 months.

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  • P

    Patricia L.

    Purchased on the 11 November 2024

    4.6/5

    This is the first time I have bought from a refurbished mobile phone site and I don't think I could have made a better choice. If they didn't exist, many of us wouldn't be able to afford to buy this type of device due to the price increase in the current market. The device arrived ahead of schedule, well wrapped, and not new, but brand new. So far it is not giving any problems. The battery lasts just long enough to get through the day, I chose this format. Bad: communication with customer service is tedious. They don't respect payment choices - I chose pay pal for 3 months interest free and between pay pal and back market, it's getting complicated to pay me back the proportional part. In the end, I will have to claim a partial refund from my bank. The rest is fine.

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    iPhone 11 128GB - Verde - Libre SIM física
  • S

    Stephanie S.

    Purchased on the 17 October 2024

    4.8/5

    I received my Mac book pro 13" in excellent condition, in its original box, with an original charger, so I could have thought it was brand new. When I opened it, it lit up exactly like a new Mac book pro, with a "hello" message and instructions on how to set it up. I'm really pleased and satisfied, a big thank you to Back Market and the reconditioner.

    Translated from French

    Reviewed in France on 9 December 2024

    MacBook Pro 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français
  • V

    Valerie D.

    Purchased on the 28 October 2024

    4/5

    My order went very well. However, I want to point out, in relation to the refurbisher (Remarketed) that the shell of the Mac was repainted and was therefore not original and GOLD grade (as stated on the ad). I find this a bit, if not very average! It would be nice to see this kind of thing with the reconditioner ... and then, a little expensive for a decent condition. On the other hand, and for the moment, the Mac works very well and there is nothing to report about the "mechanics".

    Translated from French

    Reviewed in France on 9 December 2024

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français
  • S

    Stefanie A.

    Purchased on the 23 November 2024

    5/5

    The iPhone 11 (Excellent condition selected) was delivered very quickly, it looks like new. Battery is at 100% (despite not selecting a new battery). High praise for this! It works perfectly, only the display has been replaced and is shown in the info under unknown component. But I'm happy to accept that for the excellent condition 👍

    Translated from German

    Reviewed in Germany on 9 December 2024

    iPhone 11 64GB - Grün - Ohne Vertrag
  • L

    Lorenzo G.

    Purchased on the 17 September 2024

    4.8/5

    An iPhone 12 with very little wear and tear on the body, the display and camera have been replaced, so they are brand new. The battery is new and holds two days, which for an iPhone is no small feat. Super satisfied.

    Translated from Italian

    Reviewed in Italy on 9 December 2024

    iPhone 12 64GB - Nero SIM fisica
  • L

    Luna P.

    Purchased on the 2 February 2024

    4.3/5

    It's the first time I've bought a refurbished phone from this website and in general the delivery and speed is very good. The only thing is that I got an Iphone 12 pro max in excellent condition, and the screen came a bit ''hidden'' on the side, I have not returned it because I can't wait to send it, have it repaired and then receive it back as I don't have a replacement mobile. Overall good, but the ''EXCELLENT'' should be 100% verified.

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    iPhone 12 Pro Max 256GB - Azul Pacifico - Libre SIM física
  • I

    Irene R.

    Purchased on the 30 July 2024

    4.8/5

    I ordered it after two family members bought their refurbished iPhone from backmarket (iPhone X and 12) and had a very good experience. I received it today, and I'm super happy with it. The delivery took a little longer than expected but backmarket and the seller were very responsive. I ordered it in very good condition and it has arrived with 100% battery health, I was lucky. The speakers work well and the screen is practically flawless, the only thing that stands out is some scratches on the back, which are hardly visible with the case. I'll have to test it for a while but for now, 100% recommendable!

    Translated from Spanish

    Reviewed in Spain on 9 December 2024

    iPhone 11 128GB - Blanco - Libre SIM física
  • J

    Juliette M.

    Purchased on the 10 January 2024

    4.3/5

    It's really like new, except for the battery, which you can tell from this that it's reconditioned. But at the same time we knew that when we bought it. All in all it's great 🤩

    Translated from French

    Reviewed in Belgium on 9 December 2024

    iPhone 13 128 Go - Bleu - Débloqué SIM physique
  • A

    Anne B.

    Purchased on the 20 November 2024

    5/5

    Fast and compliant service. This is my first refurbished purchase and I will not hesitate to buy from backmarket in the future. I would recommend this site.

    Translated from French

    Reviewed in France on 9 December 2024

    iPad 10.2 (2020) 8e génération 128 Go - WiFi + 4G - Gris Sidéral
  • J

    Jean-paul L.

    Purchased on the 19 September 2024

    4.8/5

    Ėtonné q'un produit reconditionné en France soit expédié des Pays-Bas! Where's the environmental protection in that?

    Translated from French

    Reviewed in France on 9 December 2024

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français